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Found 22 results

  1. When I try to use the video capture of Debut software I get the error message "The device is opened by another program, Please close all programs that might be using the device and try again." I disabled all startup programs, rebooted the computer and I still get the same error message. The capture device is Pinnacle 710-USB. Does anyone have any idea on what could be running that is causing this error?
  2. I assume there's some difference, otherwise there wouldn't be two options. Does the free version not have all the features of the purchased version? Does the free version have a watermark or time limit? I looked for answers on the site, but couldn't find any. Thanks in advance. (In case it isn't obvious - as this is the Debut Video Capture forum - I'm talking about the Debut Video Capture software.)
  3. Hey, just needed some help trying to figure out why the sound I hear in my headphones is not being recorded but my mic sound is. I've tried everything and researched, but most solutions I've found online are for pc, but in my case I have a mac. It would be great to have some help on this! Thanks!
  4. Hello Forum, I'm new here so please forgive any lapses in terminology. I just had an unexpected power outage on my PC whilst capturing a large video recording of some live data on the internet. The result is that I have the untitled video file, but it will not play. I am wondering if it can be recovered as it contains information I need. I checked the file properties against another recording I made a couple of hours earlier and the resulting difference can be seen in the attached picture. I tried to convert the .avi file but it will not load in the file converter I suspect as the properties are missing. When I right click on a working recording and check properties, the genral and details tabs contain information When I right click on the non-working recording to check details, the general tab contains the usual information, but the details tab is empty Does anyone have any suggestions how I might recover and use the video file? In the attached picture Untitled 43.avi works fine as I expect (I stopped the recording normally) but Untitled 44.avi does not play as it was subject to the PC shutting down before I could manually stop the recording. Any help would be greatly appreciated Regards David
  5. I've already recorded a few videos with the camera overlay but it recently started crashing when I tried to move it into a different corner. I unplugged it and Debut ran just fine, but the second I plug in the webcam, the whole thing crashes.
  6. All the videos I record in Debut are blurry and I can't get them to clear up. I'm using Debut Professional 3.07 and recording as MP4. I just bought a new 1920 x 1080 monitor but that didn't help. For video options, I'm using output 1920 x 1080 - HD and 30 FPS. For Encoder settings, I'm using MPEG 4 with a quality setting of 1.0. I've tried a variety of recording area sizes, but none are clear. Any advice I appreciated.
  7. I have purchased Debut in October 2014 and trying to install on a new machine - but this version will not register with my activation code. How can I download the older version to register the software ?
  8. I've been using Debut without problem for a few weeks. Suddenly, today, the dashed blue frame has decided to start following my mouse around -- after I have carefully placed the frame around my screen video. I place the blue frame as usual, then click "select." But then when I move my mouse, the blue line moves with the mouse. I have to move the mouse after clicking "select" since otherwise I can't activate the video that I'm trying to record. Can anyone tell me why the blue line is suddenly following my mouse -- and how I can stop it from doing so? Thanks, Brian
  9. I recently bought two usb web cameras to view birds with (one is fitted inside of a nest box) and the other camera is to view my bird feeders. I attached them to a usb extension cable to my macbook pro which runs on the OS X Yosemite operating system. Sometimes I get a video view from the webcameras back to debut, but it keeps cutting out and the camera screen vanishes with a message appearing from Debut saying 'No device of this type is present - please try again'. I try unplugging and checking the USB connection and the settings and it takes ages to try and get debut to recognise the camera device and I feel like giving up. What should I do?
  10. Hello, Every time i'm reopening Debut, the video standard need to be set. Any way to set a default standard? Thank you!
  11. Debut software hit 4 cores and does not cools until I reboot computer. Why?
  12. Hello, I purchased this software a couple of years ago and it has been my absolute favorite program for recording and screen captures for a good, solid two years. During that time, I experienced no issues whatsoever with this software. It just worked and it worked beautifully. Then about a month and a half ago, I launched the application only to be unable to use it due to it crashing on start-up. You know that rectangular window with the product info that appears and remains onscreen for a few seconds, well, now it just remains there and won`t fully load the program. The only way to close it is by clicking repeatedly and invoking the "Unresponsive program" dialogue from Windows and force quitting it or ending the process via Task Manager. I am running Windows 8.1 with all the latest updates installed. I have McAffee Total Protection and Malwarebytes premium as my antivirus and malware solutions. I`ve tried doing a repair install and even uninstalled my licensed version and reinstalled using the current, free download version hoping my version was just out of date, but no luck. I really, really like this software and would like to continue using it. Any ideas or assistance would be greatly appreciated. Thanks.
  13. I am very annoyed at this. every since PAYING for Debut PRO it has been giving me BSOD's, and the culprit is stdriver64.sys. I have tried other capture software and I prefer Debut, but if this ignored problem isnt fixed, I will require a refund as the software has been useless. sometimes it will record for a little while and the BSOD, other times it will BSOD after launching the program. I NEVER got bluescreens before installing this software and didnt get them until AFTER paying for the PRO version. I have v1.94 DebutPRO I believe it only needs an updated driver I have an i7 12gb ram, 3TB HDD windows7 64bit I am on and blog several social sites and forums and will be letting everyine know to stay clear of this software unless you do something besides ignore everyone's concerns. I know there are many that have complained about the same thing, I see it all over the web on different forums, I have tried fixing the problem myself, but it REQUIRES AND UPDATED DRIVER (stdriver64.sys) st = soundtap which is NCH software. you may not be aware but anyone selling goods in Australia (whether you or your business resides here or not) is subject to Australian Consumer Law. this means is a product does not perform as advertised, a refund is required by law. you can be blocked from selling all your products in Australia, thanks for you understanding and cooperation. I am sure you are all trying your best.
  14. I am looking for a screen video capture software to create Adobe Lightroom training videos. I have downloaded the trial of Debut and done some initial tests. The program works well except for one aspect which is essential. I have set the program to capture "full screen" but the program does not record any pop-up dialog boxes. For example when displaying the options dialog box in Lightroom the cursor movements are shown but what is displayed in the recording is what is on the main screen under the popup dialog box. (If it helps the splash screen is not recorded either when Lightroom is started - even though it is displayed on the screen). For the training videos I will be recording, I need to talk people through the settings dialog boxes so being able to record them is essential. If we can resolve this then I will be purchasing the product. Thanks Ian.
  15. How do you add a time stamp to a video in the Debut Video Capturing software. The website says that it can be done, but I haven't been able to find it within the actual software.
  16. Hi. I have finished recording a webinar and pressed stop recording. A box popped up saying 'waiting for playback to finish' with a blue & white stripey pole. It has been going for hours and I can't even quit Debut. Help please!
  17. I would like to transfer my NCH licenses for Debut and VideoPad to a new PC. How would I go about doing that?
  18. I am using Debut for time lapse recording which it does well. However, I would like to record continuously up to 99 hrs in 1 video file, as I would like to include a recording time stamp on the file. The problem with the 10 hr time limit is that each time a new file starts to record then the new time stamp resets. In my case the video files are small so there should be no problem with file size.
  19. Hello! I downloaded and installed v.1.88 Debut Capture Softver. Infected ESET online scanner indicates the software and deleted the files debut.exe and debutsetup_v1.88.exe. What is the truth? Or is it a false alarm? ESET notes: C:\Program Files (x86)\NCH Software\Debut\debut.exe módosult Win32/Bundled.Toolbar.Google.C alkalmazás törléssel megtisztítva - karanténba helyezve C:\Program Files (x86)\NCH Software\Debut\debutsetup_v1.88.exe módosult Win32/Bundled.Toolbar.Google.C alkalmazás törölve - karanténba helyezve For more info: Please help me!
  20. Good day, forumites. I was trying Debut Video Capture Professional 1.82 to record stuff from the screen, like gameplay from old videogames, and found something strange. The emulator, DOSBox, hides the mouse pointer and uses one of it's own, locking the original within the frame of the emulator and hiding it. For some reason, Debut Video Capture 1.82 still records the mouse pointer as if it was there, which is a major letdown, since I can't record gameplay without the system pointer obstructing the view. Tried downloading and testing Debut Video Capture 1.68 and it doesn't have that problem. And, before you chastise me as a dyslexic or a lazy man, mouse pointer highlighter was off on both tests. Besides, mouse highlighter is not even remotely similar to mouse pointer. Edit: I also tested Debut Video Capture Professional 1.74. It has the same problem.
  21. oovoo is a video conferencing software. I am having problems recording the audio. The video is fine, but I can't seem to get the audio recorded correctly. The first time I tried recording on the computer I was using oovoo with and it only recorded from my mic, none of the others audio was recorded. The second time I tried, I used a separate computer to use oovoo and have my conversation, and another computer to record the conversation... and this time the audio was just a mess completely. It was very very low, so I couldn't even hear it and no way to turn it up. How can I fix this problem? Can I use oovoo and record on the same computer I am recording. Do I need to change settings? Do I need to run a cord from the headphone plug into the input plug? Most of the help on this subject in the help section is for windows and I am using Debut on mac. Any help would be appreciated, thanks
  22. Hello I am using Debut v1.68 with dual monitors running at 1920 x 1080 each. My issue is that Debut appears to think my screen res is 1280 x 720 on both, going from the top right corner of the left screen, and the top left corner of the right screen. I have attempted to manually adjust the capture size, which says that I am using the whole screen but still tells me that its 1280 x 720 and refuses to acknowledge there is more screen. the mouse however recognizes the entire area, and appears completely off in the preview window. What I am trying to do is record just one of the screens, but even then, it only captures up to 1280x720. If i select a smaller area in the zone that it doesn't pick up, the capture just gets placed at the bottom of the 1280 x 720 area. Extremely frustrating. Can anyone help with this?