mexmarv Posted May 10, 2008 Share Posted May 10, 2008 Hi, Been using Express Talk Basic a while now. We are trialling Business Edition and can't seem to get it to Transfer call with the Cisco PBX. Any ideas? DTMF tone dialling or special setup. Quality is great, recording with VRS will be great, but the basic feature of TRANSFER need to work. We are trialling this for our Call Center. Any ideas? Thanks! -Marv Link to comment Share on other sites More sharing options...
pythonpoole Posted May 10, 2008 Share Posted May 10, 2008 I don't know much about the Cisco Call Manager / PBX. But I do know that some PBX systems (e.g. Asterisk/FreePBX) have "Feature Code" settings which let you specify DTMF tones that will automatically trigger a feature such as call transfer or call recording. This means that even if the SIP phone, soft phone, or ATA adaptor couldn't initiate a transfer using its built-in feature, by dialling a feature code (e.g. ##) in call, the PBX will automatically set-up a call transfer. I have no idea if and how that would work with Cisco Call Manager though. Link to comment Share on other sites More sharing options...
mexmarv Posted May 22, 2008 Author Share Posted May 22, 2008 Hi. We have tried using SJPhone which does accept its transfer button with Cisco without any problems. We think Express Talk BE is a far better product due to recording and other stuff. Can anyone help? There are no features that are INLINE DTMF that can be used for the time being..it is actually a SIP message for transfer..other softphones are compatible? any ideas anyone? Thanks -Marvin Link to comment Share on other sites More sharing options...
pythonpoole Posted May 22, 2008 Share Posted May 22, 2008 It seems strange to me that SJPhone's transfer feature works and not Express Talk's... they should both be sending the same SIP transfer request. When you turn the log/status window in Express Talk on, does it indicate it is initiating a transfer? Also, are you sure you are using the Transfer feature correctly? I believe the procedure is as follows: 1) When a call is in progress, press the transfer button 2) Type in or select a number from the drop-down list to transfer to 3) Click Dial When the call has been answered.... 4) Click the Transfer arrow (beside the Dial button) to finalize the transfer The last step is not that clear and is easily skipped over. I suggest you try again using the 4 steps above and see if you can get it working this time. Link to comment Share on other sites More sharing options...
mexmarv Posted July 2, 2008 Author Share Posted July 2, 2008 Hi, Using ET BE 3.08 .. downloaded just now. 1) Configured 2 extension on Call Manager. One basic (1 Line) and Advanced (4 Line). 2) 1 Line can't transfer because busy soooo.... 3) Tried Multiple SIP (Advanced). The steps are: Call ext. (1320 example) from ext. 1003: Answer can talk blah blah Hit transfer on 1320 - Dial 1207...they answer they can hear me. Hit Tranfer arrow...1003 hears nothing and 1207 as well...1320 (BE 3.08) flashes 2 line off an on. Did same test with SJPhone as example: With Basic SIP can transfer calls...no problem... Help !?! Thanks! This should work do not know what is going on. HERES A LOG: 18:58:06 Attempting to register sip:1320@192.168.120.10 18:58:06 Registered as: sip:1320@192.168.120.10 18:58:11 Unable to auto-detect public IP. Using private IP 18:58:11 Incoming SIP call -----> FROM 1003 18:58:14 Answering call... 18:58:17 Call put on hold 18:58:22 Initiated sip call to: 1207 18:58:22 Unable to auto-detect public IP. Using private IP 18:58:26 Call answered 18:58:26 Call has disconnected 18:58:32 Call put on hold 18:58:34 Call picked up off hold 18:58:35 Call has disconnected 18:59:53 Unable to auto-detect public IP. Using private IP 18:59:53 Incoming SIP call 18:59:55 Answering call... ----> TRIED AGAIN FROM 1003 19:00:10 Call put on hold 19:00:19 Initiated sip call to: 1207 19:00:19 Unable to auto-detect public IP. Using private IP 19:00:26 Call answered 19:00:31 Call has disconnected 19:00:39 Call has disconnected Link to comment Share on other sites More sharing options...
mexmarv Posted July 2, 2008 Author Share Posted July 2, 2008 Here's a SIP Log: 19:08:38 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b0672c6598 Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111> Date: Wed, 02 Jul 2008 00:03:42 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Supported: timer,replaces Min-SE: 1800 User-Agent: Cisco-CCM5.1 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 101 INVITE Expires: 180 Allow-Events: presence Alert-Info: <file://Bellcore-dr1/> Contact: <sip:1320@192.168.120.10:5060> Max-Forwards: 70 Content-Length: 0 ---------------------------------------------------------------- 19:08:38 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b0672c6598 To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 101 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:08:38 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 180 Ringing Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b0672c6598 To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 101 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:08:40 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b0672c6598 To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 101 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Contact: <sip:1320@10.10.0.111:5070> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY Accept: application/sdp Supported: replaces Content-Type: application/sdp Content-Length: 330 v=0 o=NCHSoftware-Talk 1214956404 1214956406 IN IP4 10.10.0.111 s=Express Talk Call c=IN IP4 10.10.0.111 t=0 0 m=audio 8000 RTP/AVP 0 8 96 3 13 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:96 G726-32/8000 a=rtpmap:3 GSM/8000 a=rtpmap:13 CN/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendrecv ---------------------------------------------------------------- 19:08:40 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b1640fbfc4 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:03:42 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Max-Forwards: 70 CSeq: 101 ACK Allow-Events: presence Content-Type: application/sdp Content-Length: 217 v=0 o=CiscoSystemsCCM-SIP 2000 1 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 192.168.120.184 t=0 0 m=audio 22512 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:08:42 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> INVITE sip:1320@192.168.120.10:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK613448 To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 From: <sip:1320@10.10.0.111>;tag=5231 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 392 INVITE Max-Forwards: 20 User-Agent: NCH Swift Sound Express Talk 3.08 Contact: <sip:1320@10.10.0.111:5070> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY Supported: replaces Content-Type: application/sdp Content-Length: 330 v=0 o=NCHSoftware-Talk 1214956404 1214956409 IN IP4 10.10.0.111 s=Express Talk Call c=IN IP4 10.10.0.111 t=0 0 m=audio 8000 RTP/AVP 0 8 96 3 13 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:96 G726-32/8000 a=rtpmap:3 GSM/8000 a=rtpmap:13 CN/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendonly ---------------------------------------------------------------- 19:08:42 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK613448 From: <sip:1320@10.10.0.111>;tag=5231 To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Date: Wed, 02 Jul 2008 00:03:46 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 392 INVITE Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:08:42 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 200 OK Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK613448 From: <sip:1320@10.10.0.111>;tag=5231 To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Date: Wed, 02 Jul 2008 00:03:46 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 392 INVITE Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY Allow-Events: presence Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=called;screen=yes;privacy=off Contact: <sip:1003@192.168.120.10:5060> Supported: replaces Content-Type: application/sdp Content-Length: 229 v=0 o=CiscoSystemsCCM-SIP 2000 2 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 192.168.120.184 t=0 0 m=audio 22512 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=recvonly a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:08:42 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ACK sip:1320@192.168.120.10:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK623448 To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 From: <sip:1320@10.10.0.111>;tag=5231 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 392 ACK Max-Forwards: 20 User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:08:45 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> INVITE sip:1207@192.168.120.10 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK633448 To: <sip:1207@192.168.120.10> From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 142 INVITE Max-Forwards: 20 User-Agent: NCH Swift Sound Express Talk 3.08 Contact: <sip:1320@10.10.0.111:5070> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY Supported: replaces Content-Type: application/sdp Content-Length: 330 v=0 o=NCHSoftware-Talk 1214956405 1214956407 IN IP4 10.10.0.111 s=Express Talk Call c=IN IP4 10.10.0.111 t=0 0 m=audio 8002 RTP/AVP 0 8 96 3 13 101 a=rtpmap:0 PCMU/8000 a=rtpmap:8 PCMA/8000 a=rtpmap:96 G726-32/8000 a=rtpmap:3 GSM/8000 a=rtpmap:13 CN/8000 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-16 a=sendrecv ---------------------------------------------------------------- 19:08:45 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK633448 From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 To: <sip:1207@192.168.120.10> Date: Wed, 02 Jul 2008 00:03:49 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 142 INVITE Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:08:45 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 180 Ringing Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK633448 From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Date: Wed, 02 Jul 2008 00:03:49 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 142 INVITE Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY Allow-Events: presence Remote-Party-ID: "Fernando Medina" <sip:1207@192.168.120.10>;party=called;screen=yes;privacy=off Contact: <sip:1207@192.168.120.10:5060> Content-Length: 0 ---------------------------------------------------------------- 19:08:51 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 200 OK Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK633448 From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Date: Wed, 02 Jul 2008 00:03:49 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 142 INVITE Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY Allow-Events: presence Remote-Party-ID: "Fernando Medina" <sip:1207@192.168.120.10>;party=called;screen=yes;privacy=off Contact: <sip:1207@192.168.120.10:5060> Supported: replaces Content-Type: application/sdp Content-Length: 217 v=0 o=CiscoSystemsCCM-SIP 2000 1 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 192.168.120.109 t=0 0 m=audio 19734 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:08:51 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> ACK sip:1207@192.168.120.10:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK643448 To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 142 ACK Max-Forwards: 20 User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> REFER sip:1207@192.168.120.10:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK653448 To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 143 REFER Max-Forwards: 20 User-Agent: NCH Swift Sound Express Talk 3.08 Contact: <sip:1320@10.10.0.111:5070> Refer-To: <sip:1003@192.168.120.10?Replaces=536c4880-86a1c5de-4547-a78a8c0%40192.168.120.10;to-tag=a9b30c33-1584-4375-a17b-45764f591383-25677378;from-tag=5231> Referred-By: <sip:1320@192.168.120.10> Content-Length: 0 ---------------------------------------------------------------- 19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 202 Accepted Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK653448 From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Date: Wed, 02 Jul 2008 00:03:59 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 143 REFER Content-Length: 0 Contact: <sip:1207@192.168.120.10:5060> ---------------------------------------------------------------- 19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< NOTIFY sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b24d95758b From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 101 NOTIFY Max-Forwards: 70 Date: Wed, 02 Jul 2008 00:03:59 GMT User-Agent: Cisco-CCM5.1 Event: refer Subscription-State: active;expires=60 Contact: <sip:1207@192.168.120.10:5060> Content-Type: message/sipfrag;version=2.0 Content-Length: 20 SIP/2.0 100 Trying ---------------------------------------------------------------- 19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b24d95758b To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 101 NOTIFY User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201 Remote-Party-ID: "Fernando Medina" <sip:1207@192.168.120.10>;party=calling;screen=yes;privacy=off From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Date: Wed, 02 Jul 2008 00:03:59 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 Supported: timer,replaces Min-SE: 1800 Cisco-Guid: 1469605376-2258748901-17736-175679680 User-Agent: Cisco-CCM5.1 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 102 INVITE Max-Forwards: 70 Contact: <sip:1207@192.168.120.10:5060> Expires: 180 Allow-Events: presence Content-Type: application/sdp Content-Length: 221 v=0 o=CiscoSystemsCCM-SIP 2000 2 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 0.0.0.0 t=0 0 m=audio 19734 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=inactive a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 500 Server Internal Error Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 102 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 405 Method Not Allowed Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 102 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Date: Wed, 02 Jul 2008 00:03:59 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 Max-Forwards: 70 CSeq: 102 ACK Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:08:55 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 405 Method Not Allowed Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b35dc66201 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 102 ACK User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:08:55 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:03:59 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Supported: timer,replaces Min-SE: 1800 User-Agent: Cisco-CCM5.1 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 102 INVITE Max-Forwards: 70 Contact: <sip:1003@192.168.120.10:5060> Expires: 180 Allow-Events: presence Content-Type: application/sdp Content-Length: 221 v=0 o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 0.0.0.0 t=0 0 m=audio 22512 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=inactive a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:08:56 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:00 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Supported: timer,replaces Min-SE: 1800 User-Agent: Cisco-CCM5.1 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 102 INVITE Max-Forwards: 70 Contact: <sip:1003@192.168.120.10:5060> Expires: 180 Allow-Events: presence Content-Type: application/sdp Content-Length: 221 v=0 o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 0.0.0.0 t=0 0 m=audio 22512 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=inactive a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:08:57 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:01 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Supported: timer,replaces Min-SE: 1800 User-Agent: Cisco-CCM5.1 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 102 INVITE Max-Forwards: 70 Contact: <sip:1003@192.168.120.10:5060> Expires: 180 Allow-Events: presence Content-Type: application/sdp Content-Length: 221 v=0 o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 0.0.0.0 t=0 0 m=audio 22512 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=inactive a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:08:59 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:03 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Supported: timer,replaces Min-SE: 1800 User-Agent: Cisco-CCM5.1 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 102 INVITE Max-Forwards: 70 Contact: <sip:1003@192.168.120.10:5060> Expires: 180 Allow-Events: presence Content-Type: application/sdp Content-Length: 221 v=0 o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 0.0.0.0 t=0 0 m=audio 22512 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=inactive a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad Remote-Party-ID: "Marvin Nahmias" <sip:1003@192.168.120.10>;party=calling;screen=yes;privacy=off From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:07 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Supported: timer,replaces Min-SE: 1800 User-Agent: Cisco-CCM5.1 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 102 INVITE Max-Forwards: 70 Contact: <sip:1003@192.168.120.10:5060> Expires: 180 Allow-Events: presence Content-Type: application/sdp Content-Length: 221 v=0 o=CiscoSystemsCCM-SIP 2000 3 IN IP4 192.168.120.10 s=SIP Call c=IN IP4 0.0.0.0 t=0 0 m=audio 22512 RTP/AVP 0 101 a=rtpmap:0 PCMU/8000 a=ptime:20 a=inactive a=rtpmap:101 telephone-event/8000 a=fmtp:101 0-15 ---------------------------------------------------------------- 19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< BYE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b5767ecdf6 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:07 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 User-Agent: Cisco-CCM5.1 Max-Forwards: 70 CSeq: 103 BYE Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< INVITE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b66f882b48 Remote-Party-ID: "Fernando Medina" <sip:1207@192.168.120.10>;party=calling;screen=yes;privacy=off From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Date: Wed, 02 Jul 2008 00:04:07 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 Supported: timer,replaces Min-SE: 1800 Cisco-Guid: 1469605376-2258748901-17736-175679680 User-Agent: Cisco-CCM5.1 Allow: INVITE, OPTIONS, INFO, BYE, CANCEL, ACK, PRACK, UPDATE, REFER, SUBSCRIBE, NOTIFY CSeq: 103 INVITE Max-Forwards: 70 Contact: <sip:1207@192.168.120.10:5060> Expires: 180 Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 500 Server Internal Error Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b66f882b48 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 103 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 405 Method Not Allowed Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b66f882b48 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 103 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< NOTIFY sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b795ee43f From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 104 NOTIFY Max-Forwards: 70 Date: Wed, 02 Jul 2008 00:04:07 GMT User-Agent: Cisco-CCM5.1 Event: refer Subscription-State: terminated;reason=noresource Contact: <sip:1207@192.168.120.10:5060> Content-Type: message/sipfrag;version=2.0 Content-Length: 35 SIP/2.0 500 Internal Server Error ---------------------------------------------------------------- 19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b795ee43f To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 104 NOTIFY User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> INVITE sip:1207@192.168.120.10:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK663448 To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 144 INVITE Max-Forwards: 20 User-Agent: NCH Swift Sound Express Talk 3.08 Contact: <sip:1320@10.10.0.111:5070> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY Supported: replaces Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b66f882b48 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Date: Wed, 02 Jul 2008 00:04:07 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 Max-Forwards: 70 CSeq: 103 ACK Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> INVITE sip:1207@192.168.120.10:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK663448 To: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 From: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 144 INVITE Max-Forwards: 20 User-Agent: NCH Swift Sound Express Talk 3.08 Contact: <sip:1320@10.10.0.111:5070> Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, INFO, REFER, NOTIFY Supported: replaces Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< BYE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b83542adde From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 Date: Wed, 02 Jul 2008 00:04:07 GMT Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 User-Agent: Cisco-CCM5.1 Max-Forwards: 70 CSeq: 105 BYE Reason: Q.850;cause=47 Content-Length: 0 ---------------------------------------------------------------- 19:09:03 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b83542adde To: "Soporte" <sip:1320@192.168.120.10>;tag=5232 From: <sip:1207@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677379 Call-ID: 1214956392-3448-MEXMARV@10.10.0.111 CSeq: 105 BYE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< BYE sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b5767ecdf6 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:07 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 User-Agent: Cisco-CCM5.1 Max-Forwards: 70 CSeq: 103 BYE Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> BYE sip:1320@192.168.120.10:5060 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK673448 To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 From: <sip:1320@10.10.0.111>;tag=5231 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 393 BYE Max-Forwards: 20 User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 102 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 102 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 102 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 102 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 487 Request Terminated Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 102 INVITE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b5767ecdf6 To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 103 BYE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> SIP/2.0 200 OK Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b5767ecdf6 To: <sip:1320@10.10.0.111>;tag=5231 From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 103 BYE User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 200 OK Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK673448 From: <sip:1320@10.10.0.111>;tag=5231 To: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 Date: Wed, 02 Jul 2008 00:04:08 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 CSeq: 393 BYE Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:08 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Max-Forwards: 70 CSeq: 102 ACK Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:08 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Max-Forwards: 70 CSeq: 102 ACK Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:08 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Max-Forwards: 70 CSeq: 102 ACK Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:08 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Max-Forwards: 70 CSeq: 102 ACK Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:09:04 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< ACK sip:1320@10.10.0.111:5070 SIP/2.0 Via: SIP/2.0/UDP 192.168.120.10:5060;branch=z9hG4bK8b424a83ad From: "Marvin Nahmias" <sip:1003@192.168.120.10>;tag=a9b30c33-1584-4375-a17b-45764f591383-25677378 To: <sip:1320@10.10.0.111>;tag=5231 Date: Wed, 02 Jul 2008 00:04:08 GMT Call-ID: 536c4880-86a1c5de-4547-a78a8c0@192.168.120.10 Max-Forwards: 70 CSeq: 102 ACK Allow-Events: presence Content-Length: 0 ---------------------------------------------------------------- 19:09:06 UDP Packet Sent to 192.168.120.10:5060 >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>> REGISTER sip:192.168.120.10 SIP/2.0 Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK683448 Max-Forwards: 20 To: <sip:1320@192.168.120.10> From: <sip:1320@192.168.120.10>;tag=5226 Call-ID: 1214956389-3448-MEXMARV@10.10.0.111 CSeq: 9 REGISTER Contact: <sip:1320@10.10.0.111:5070>;expires=3600;q=0.90 Authorization: Digest username="1320",realm="ccmsipline",nonce="oifx/GK7CiJlbXVB7lnL0nl/sKwdzF2b",uri="sip:192.168.120.10",response="18d48df9ea506c01f6e977852f34e620",opaque="",algorithm=MD5 User-Agent: NCH Swift Sound Express Talk 3.08 Content-Length: 0 ---------------------------------------------------------------- 19:09:06 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 100 Trying Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK683448 From: <sip:1320@192.168.120.10>;tag=5226 To: <sip:1320@192.168.120.10> Date: Wed, 02 Jul 2008 00:04:10 GMT Call-ID: 1214956389-3448-MEXMARV@10.10.0.111 CSeq: 9 REGISTER Content-Length: 0 ---------------------------------------------------------------- 19:09:06 UDP Packet Received from 192.168.120.10:5060 <<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<<< SIP/2.0 200 OK Via: SIP/2.0/UDP 10.10.0.111:5070;rport;branch=z9hG4bK683448 From: <sip:1320@192.168.120.10>;tag=5226 To: <sip:1320@192.168.120.10>;tag=1115509957 Date: Wed, 02 Jul 2008 00:04:10 GMT Call-ID: 1214956389-3448-MEXMARV@10.10.0.111 CSeq: 9 REGISTER Expires: 120 Contact: <sip:1320@10.10.0.111:5070>;q=0.90 Content-Length: 0 ---------------------------------------------------------------- Link to comment Share on other sites More sharing options...
mexmarv Posted July 10, 2008 Author Share Posted July 10, 2008 Ideas? Please help Link to comment Share on other sites More sharing options...
mexmarv Posted July 11, 2008 Author Share Posted July 11, 2008 Tried SJPHone and Zoiper without ANY transfer problems and changes on server. There is definetly something going on with Express Talk...PLEASE HELP. We really like the voice recording capability and other products...can you help us please? -marvin Link to comment Share on other sites More sharing options...
pythonpoole Posted July 12, 2008 Share Posted July 12, 2008 I'm sorry I can't be of more help, I really have no answer for you. Have you tried contacting NCH directly? Technical Support Contact Page: http://www.nch.com.au/support/supportconta....html&pty=7 Bug Report page: http://www.nch.com.au/software/bug.html?software=Talk Software suggestions page: http://www.nch.com.au/suggestions/index.html?software=Talk You can also try to contact CISCO about the problem, they at least may have some suggestions or may be able to identify what exactly is causing the problem. Lastly, you can kindly PM nchaj (software support manager), who will likely pass on the details of the problem directly to the program developers so they can fix the problem in the next upcoming release. Link to comment Share on other sites More sharing options...
gz-geo Posted October 13, 2008 Share Posted October 13, 2008 hi, yes, same problem is with my system. nothing can to do. it's not transferring. both lines disconnecting. support nothing talking. do not know what to do. I have few voip servers, and cisco gateways. all works well with Axon. Eyebeam x-ten also works well with axon (transfering calls), but express talk not works with Axon using same feature. Link to comment Share on other sites More sharing options...
gz-geo Posted October 14, 2008 Share Posted October 14, 2008 Hi, I have a solution!! Transfer has been completed. The reason why we can't make it is that express talk is 6 line and all lines had same extension number. For to transfer calls, you have to configure next (2-nd) line with different extension number: if 1-st line is extension 103, 2-nd should be 104 or something other. Then call transfer starting to work. hope it will help. Link to comment Share on other sites More sharing options...
Guest nchaj Posted October 15, 2008 Share Posted October 15, 2008 I reviewed this and its actually already in our KB online here http://www.nch.com.au/talk/support.html. Link to comment Share on other sites More sharing options...
gz-geo Posted October 15, 2008 Share Posted October 15, 2008 I reviewed this and its actually already in our KB online here http://www.nch.com.au/talk/support.html. Link to comment Share on other sites More sharing options...
gz-geo Posted October 15, 2008 Share Posted October 15, 2008 I reviewed this and its actually already in our KB online here http://www.nch.com.au/talk/support.html. in url you mentioned is: "When the transferring takes place, it uses the next free line in Express Talk to perform the transfer. If there is no server information specified for the next free line the transfer cannot take place." Free lines works itself, but for to complete transfer need another extension number for next free line. I think this should be recorded in help file as well. Link to comment Share on other sites More sharing options...
mexmarv Posted October 31, 2008 Author Share Posted October 31, 2008 in url you mentioned is:"When the transferring takes place, it uses the next free line in Express Talk to perform the transfer. If there is no server information specified for the next free line the transfer cannot take place." Free lines works itself, but for to complete transfer need another extension number for next free line. I think this should be recorded in help file as well. Hi guys, I really don't understand what you are saying. I will not set up another extension for anotehr line...that is just a workaround, basic transfer should work. SIP log files are posted in this topic for the messages asking for log files. Cisco Call Manager has 2 SIP licenses: Basic (3 lics.) only one line, and Extended (5 lics.) multiple lines. I will not waste licenses just to get transfer working. How come other clients do it flawlessly? SJPhone doesn't do assisted transfer, only blind(only one line BTW), and other do it with ONE line one Extension. Simple SIP processing....I just want to make sure everyone understands. SIP control messages should hold RTP to one line while tranfer to the other, do not know why it does not work. Please post something in help that really addresses the issue, not workarounds that cost licencing on big servers. SIP logs are enough to see what is happening....any ideas? -Marvin Link to comment Share on other sites More sharing options...
Tootelo Posted December 14, 2010 Share Posted December 14, 2010 We look like to have the same problem as you...did you find the problem finally? and what was the solution? Thanks Jean Link to comment Share on other sites More sharing options...
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