VRS - records a 3 sec call every 30 minutes

[Guest tbone]

I am currently using the trial version of VRS for recording inbound and outbound calls.

I have turned on both the hum filter and the low freq filter.

 

Why does the VRS record a very short 2 second call every thirty minutes? I did notice that the software defaults to deleting all call less than the dafault 5 sec call which works fine and removes them.

 

I played many of these 2 second calls and it sounds like the software takes the phone off-hook every thirty minutes and then puts the phone on-hook. If this is what is happening, how can I prevent it?

 

I am using the radio shack interface into the line-in on my sound card. I also have an aopen tapi compliant voice modem (FX-56PCI).

 

Is there a better way to configure my set up?

please advise.

thanks

tbone

[nchpeter]

Why does the VRS record a very short 2 second call every thirty minutes?  I did notice that the software defaults to deleting all call less than the dafault 5 sec call which works fine and removes them. 

 

This is probably some electronics on your phone line causing 'noise' which triggers VRS recording.

 

Simply use the auto-delete feature.