Ex Burn Plus v4.04 to v4.06 cost more???

[tjm3]

Just tried to go from v4.04 to v4.06 and can't, at least not without buying a new license.

 

Is it usual for this company (NCH) to charge for fixes to the previous minor version?

 

In the change from v4.04 to v4.06 I find only fixes to the windows versions with the

exception of adding license classes to the latest version. Hardly a functional improvement.

 

Charging to fix your own software just doesn't seem right.

[tjm3]

Wow, when they say NO support, they mean NO SUPPORT.

[Guest nchaj]

This is a community forum, support can be obtained from the tech support pages on our web site

 

Your registration and activation code will work on any fix or new version of the software released within 3 months from the date of purchase. Your registration and activation code may work on any fix or new version of the software release within 12 months from the date of purchase unless the new version is a major version change. You will always be entitled to discounted upgrade pricing. Use www.nch.com.au/upgrade

[tjm3]

What's considered a major change vs. a minor change.

 

Does your version numbering indicate this?

[Guest nchaj]

a major change would be some functionality change or new super duper feature added, little bug fixes along the way are minor. the numbering shows no indication.

Each FAQ page has a version information link

http://www.nch.com.au/burn/versions.html

 

Always ensure you make a backup of your original .exe file so you can roll back if your not happy.

 

If you report a bug and we dont know about it you get a free version upgrade.