IVR using IVM & AXON

[subh]

Hi there...

 

I am planning for a multi-destination IVR application using IVM & AXON, which is like this :

 

 

Multi-city Destinations

 

Incoming Call from City-1 --> IVM -->(Caller wants to call out a City-2 Number)--> IVM tansfers the call to City-2 Server through VOIP (SIP Number) (maybe through Axon) --> Axon forwards the call to IVM on City-2 Server --> IVM Conferences to City-2 PSTN/Mobile Number, so that Caller of City-1 can speak with Receiver of City-2.

 

Is it possible? If yes, how?

 

Thanks in advance...

[geniune]

Its not the iVM job to transfer directly to city-2 server. It will work like this

 

IVM ------- Axon City - 1-----------Axon City - 2 ---------------- Axon City - 3 ------- goes on

 

All the axon needs to be connected with each other over internet. IVM will answer the call and will transfer to AXOn its now axons job to transfer the according to its dial plan.

 

Or

 

You can configure each cities extention in IVM and than IVM can directly transfer the call to required city server.

 

 

 

 

Hi there...

 

I am planning for a multi-destination IVR application using IVM & AXON, which is like this :

 

 

Multi-city Destinations

 

Incoming Call from City-1 --> IVM -->(Caller wants to call out a City-2 Number)--> IVM tansfers the call to City-2 Server through VOIP (SIP Number) (maybe through Axon) --> Axon forwards the call to IVM on City-2 Server --> IVM Conferences to City-2 PSTN/Mobile Number, so that Caller of City-1 can speak with Receiver of City-2.

 

Is it possible? If yes, how?

 

Thanks in advance...