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Cannot export in any format


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When I try to burn a DVD disk or save a video file, the software locks up at 2% completion, there is no error message or explanation, just a locked up program for hours. Please explain. Disappointed. 

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To resolve the issue, I would recommend the following steps:

  1. Try a different brand or type of DVD disc.
  2. Re-encode or re-export the video file to ensure it is not corrupt.
  3. Close any unnecessary applications running in the background.
  4. Update your DVD burning software to the latest version.
  5. Test your DVD burner with a different computer or media to rule out hardware issues.
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