x264enc7.exe problems

[gpy95]

Hello,

I have recently been running into problems when exporting videos VideoPad keeps asking to download x264enc7.exe. I had done some looking around, with options to put this into Program Files (x86)\NCH Software\Components\x264enc7 and AppData\Roaming\NCH Software\Components but these solutions do not work. Other codecs seem to fail as well. I'm a bit of a loss here.

Using the latest version of VideoPad.

[borate]

Try running the attached file.

If no go, remove the program with this free utility.  Scan and select all registry files and delete them.

Then install this release and run it as Administrator by right-click the executable and choosing that option.

For licensed users upgrades are free for up to six months from purchase date.  After that, VP will continue to fully function but a fee is required in order to register the newest.  Retain your old install file and registration info.  If there's an issue, you can always revert.

x264enc7.exe

[gpy95]

As the attached file didn't work, I proceeded with the installer you provided after I uninstalled the old program + data through Windows (I don't really see the point of using another third-party program).

Now I tried to export whilst running as Administrator, and now it is stuck on pending!

[borate]

The REVO uninstaller method is more extensive than the standard Windows uninstall.

Yet another route you might pursue.  Close Videopad.  Using Windows Explorer (the file manager), delete all files in these folders.  Then reinstall VP.

"C:\Users\<PC Name>\AppData\Roaming\NCH Software\Components"

"C:\Program Files (x86)\NCH Software\Components"  (or the path without the x86)

The best way to track this down is to share the project, so someone can analyze it.  Please follow the steps below and we'll check it out.

•     Back up --- With your project on the timeline, click on MENU at the top-left.  Click FILE|BACK UP PROJECT FILES TO FOLDER.  Choose a folder and SELECT FOLDER.
•     Upload ---  Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER.    Do NOT upload the individual VPJ or export file. 
•     Get link --- Get a public link.  Right-click the file and click SHARE. When using Google Drive, if necessary change "restricted" to "anyone with the link can view" 
•     Share ---     Click COPY LINK | DONE.  Paste that link here, or click the folder at the top-right of this forum to message it privately to me.  It won't be shared.

          *    Before uploading, right-click the folder, click PROPERTIES.  Look at the File Size to confirm that it's not too big for the free space on the server.