d1rage5 Posted November 6, 2007 Share Posted November 6, 2007 i have an issue where by ET is installed remotely (outside our network) gets a call and trys to answer (at the bottom of both systems ET software it states the call answered) but the line 1 light is still blinking and then hangs up. Now if i call from external to internal i can answer the call all day long. also if i place someone on hold from the external ET system you never hear the professional IVM on hold music that was configured to the ip and port. Link to comment Share on other sites More sharing options...
Guest nchto Posted November 7, 2007 Share Posted November 7, 2007 This sounds like a port forwarding issue, ensure that you have correctly configured your router/firewall to allow communication on the appropriate ports and that they are forwarded accordingly. Link to comment Share on other sites More sharing options...
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