bookmark problem

[truelori]

I recently upgraded to the most recent version of Express Scribe (4.15 or whatever it is)

 

I am having a problem with bookmarks that I did not have on previous versions, and I use bookmarks extensively while transcribing to help with speaker ID.

 

Now when I set a bookmark or access a bookmark in a file, the backspace feature no longer works. Therefore when I lift off the pedal, it no longer backspaces a bit while I am transcribing. That's a feature I really need.

 

The only workaround I have found (I played around a LOT with the software) was to shut down Express Scribe where I left off and reopen it and then the backspace works -- but only until I use another bookmark. I have really cut down on using bookmarks because of this. In general I like the new version better -- especially the enhanced file renaming ability and other features, but this is causing problems for me in my efficiency.

 

I don't use hot keys because they conflict with other software. I use the foot pedal pretty much exclusively and sometimes the keyboard/software window.

 

Any suggestions, similar experience, replication of this? Thanks!!

 

Lori