Freedom Posted September 30, 2007 Share Posted September 30, 2007 Hi all Express Scribe working fine until today but received an email with DSS attachment. Loads into Express Scribe but time is at 0:00 and nothing is playing - it is only about 1 min but not showing file to contain any audio at all. Any suggestions where I should start looking??? Sender has confirmed there is audio in email!! Thanks Link to comment Share on other sites More sharing options...
Guest nchto Posted October 3, 2007 Share Posted October 3, 2007 Please read www.nch.com.au/acm/support.html#DSS. Link to comment Share on other sites More sharing options...
TeeNee Posted October 5, 2007 Share Posted October 5, 2007 I've had similar problems with .DSS files and others. I've really come to appreciate NCH's Switch program so I can convert these to MP3s, which load up with no trouble. ~ TeeNee Link to comment Share on other sites More sharing options...
Freedom Posted October 5, 2007 Author Share Posted October 5, 2007 Thanks for answers. We actually couldn't get it sorted and it was needed urgently so we switched to something else. Link to comment Share on other sites More sharing options...
Dani33 Posted October 10, 2007 Share Posted October 10, 2007 Thanks for answers. We actually couldn't get it sorted and it was needed urgently so we switched to something else. You should always check to see if it will load in another player first and foremost. Second thing is to make sure you have the correct codecs loaded on your computer. I suggest to all my transcriptionists that they load the K-lite mega codec pack. It's a nice big download, but I haven't had a worker yet who couldn't play any format that ES claims to play. DG Link to comment Share on other sites More sharing options...
sirsimonz Posted June 10, 2008 Share Posted June 10, 2008 go to: http://www.nch.com.au/components/index.html, download dss32.exe, and install it. Simple!!! Link to comment Share on other sites More sharing options...
benjo28 Posted September 16, 2008 Share Posted September 16, 2008 Please read www.nch.com.au/acm/support.html#DSS. Hi! there um i'm a typist and there has been a problem in my express scribe it can't play a dss file the duration is 0 what should i do? need ur answer ASAP thank u.... if u can send it to my email pls do beatles017@yahoo.com. thank you Link to comment Share on other sites More sharing options...
benjo28 Posted September 16, 2008 Share Posted September 16, 2008 anybody pls help me with my problem my express scribe is not working with a dss file what will i do to make it work? pls reply or email me for ur answers thank u this is my email beatles017@yahoo.com thank again..... Link to comment Share on other sites More sharing options...
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