Mr. Shock Posted December 21, 2023 Share Posted December 21, 2023 Hello Guys, I'm Mr. Shock. So I'm Been using Videopad to make my videos for years. Until This problem Happened. Can you guys tell me what went wrong and how can I fix it? (Look at the preview tab) https://media.discordapp.net/attachments/1136925723672719380/1187455725363007519/Video_Before.PNG?ex=6596f352&is=65847e52&hm=25fee117699bf6d73605d9580a86d8056b2171e09a1bf057e802a18610ebf5a8&=&format=webp&quality=lossless&width=1108&height=468 https://media.discordapp.net/attachments/1136925723672719380/1187455724989718598/Video_After.PNG?ex=6596f352&is=65847e52&hm=e8bcc469fe4334e6126c0014df864c5ccafdcf62b8315f011f29455a3c792e08&=&format=webp&quality=lossless&width=1108&height=459 Link to comment Share on other sites More sharing options...
borate Posted December 21, 2023 Share Posted December 21, 2023 It appears that some content is missing? Restart the program and before loading anything go to OPTIONS | DISK tab and Clear Unused Cache Files. The best way to track this down is by sharing the project. The process is easy, quick and can be done privately. If it's a big project, back it up first with Save AS, giving it a unique # or name. Delete some of it, leaving the timeline with content that displays the problem, then follow these steps. We'll check it out... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. Right-click the file and click SHARE. When using Google Drive, if necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
Mr. Shock Posted December 22, 2023 Author Share Posted December 22, 2023 Maybe I need to be more specific. Here's the download video link so everyone can understand: https://www.mediafire.com/file/4e7zwel2f6u7o63/2023-12-22+08-48-35.mp4/file Link to comment Share on other sites More sharing options...
borate Posted December 22, 2023 Share Posted December 22, 2023 Looks as if it's not fully caching. Share the project, as instructed above, and we'll look into it. Use the 64-bit release. Link to comment Share on other sites More sharing options...
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