Problem Sipura 3102 with Axon

[zkjadoon]

Hello everybody,

 

I am Zafar Jadoon from Pakistan, I am using sipura 3102 with AXON PBX, Axon is working properly in the campus but when I try to connect from soft phone to my physical exchange number it give me a busy tone after one tone.

 

kindly any body who worked with this tell me about what is the problem. I am using above 400 to 700 extensions number in Axon and also have two physical exchanges one with 200 to 299 extensions and othe one with 300 to 399 extensions. now I want to connect my Axon soft phones to physical exchange of 300 to 399 extensions but when I try to connect, it give me a busy tone .

 

I have only one default dial plan when number start with 8 remove digit 1 and call on any 300 series number which is our physical exchange. I have 200 registered users with Axon from 400 to 600 and 200 users with each phsical exchange from 200 to 399.

 

now I am confused to do so, kindly help me out