Automated Statements

[srp]

I would like to send automatic statements for overdue customer who has due over $50. I selected the following Options->Statements

• Use automated customer statements/invoices is selected
• Send to: Overdue Customers is selected
• Email every 15 days is selected
• Documents: Statements is selected
• Ignore amounts under: $50

 

With this settings, it is sending the statements to all customers (active and inactive). It is supposed to send the statements only to the overdue customers but it is sending it to all customers. It is ignoring the amount validation also. The 0 due customer also is receiving the latest statement.

Any one tried this? Any suggestions to fix this?

[n1x1]

Hello @srp

 

I believe this is great, could you provide some screenshots of the settings you made? I would like to test this.