Call Transfer

[limonte]

I am unable to do a simple call Transfer. I have tried many different Settings/Call Transfer, different OGM, etc. The number seems to dialed (I don't hear the box making a Flash), but the call is not transfered.

 

I don't hear the Flash sound on the original transfer.

It displays the following:

 

00:00 Answered line [1 "CAHTA 0"] call number [76] cid [] did[] drn[0 (6047ms)]

00:00 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\OGM 1.wav

00:02 Caller pressed key [2]

00:02 Command - Go

00:02 Open OGM: OGM 2

00:02 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\OGM 2.wav

00:05 Command - Transfer

00:05 Dialing: !

00:05 Dialing complete

00:06 Dialing: 7866195200

00:06 Dialing complete

00:06 Dialing complete

00:06 Blind transfer complete so drop call

 

How do I set IVM to do any kind of transfer?

Thanks,

Olga