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limonte

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  1. The problem is that your line provider may be switching this feature off when they suspect that you are over using it. They may not even tell you and it may turn on and off until it drives you nuts! You may want to check with your provider if they allow "Conference Calling". This is what it's called when you initiate a call and then connect that number to a third party while exiting the call. It's different than three way calling where you stay in the line. The phone companies frown upon the use of this feature because in actuality you are calling more than one number at a time, therefore putting additional line traffic. If you do it while running IVM's OGM outbound and making continuous calls, the line proiver, whether land or VoIP, will eventually turn off the feature. I am trying to find a solution but so far have not found anything inexpensive.
  2. Does anyone know which VoIp provider allows telemarketing, autodialing, etc. using IVM's OGM outbound features?
  3. limonte

    audio skips in OGMs

    I have not gotten as far but I will check it out to see if I can help you. I just purchased the same board a few weeks ago. I can't make it do Blind Call Transfers. Have you been able to do it? Olga
  4. limonte

    Call Transfer

    I am unable to do a simple call Transfer. I have tried many different Settings/Call Transfer, different OGM, etc. The number seems to dialed (I don't hear the box making a Flash), but the call is not transfered. I don't hear the Flash sound on the original transfer. It displays the following: 00:00 Answered line [1 "CAHTA 0"] call number [76] cid [] did[] drn[0 (6047ms)] 00:00 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\OGM 1.wav 00:02 Caller pressed key [2] 00:02 Command - Go 00:02 Open OGM: OGM 2 00:02 Play file: C:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM\OGMs\OGM 2.wav 00:05 Command - Transfer 00:05 Dialing: ! 00:05 Dialing complete 00:06 Dialing: 7866195200 00:06 Dialing complete 00:06 Dialing complete 00:06 Blind transfer complete so drop call How do I set IVM to do any kind of transfer? Thanks, Olga
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