BUZZY Posted June 10, 2023 Share Posted June 10, 2023 sound tap not recording on win 10. I connect tozo 10 ear but buy Bluetooth and it start to record. thanks for posting this information Link to comment Share on other sites More sharing options...
MakubX Posted June 11, 2023 Share Posted June 11, 2023 Is the program able to detect audio at least and have you tested any other device as input? You could try reinstalling the program from this link see how that goes https://www.nch.com.au/soundtap/stsetup.exe Link to comment Share on other sites More sharing options...
BUZZY Posted June 12, 2023 Author Share Posted June 12, 2023 Didn't test other input I am recording from you tube. Reinstalling sound tap not helping. its not recording. Records only when I use Bluetooth output Link to comment Share on other sites More sharing options...
BUZZY Posted June 13, 2023 Author Share Posted June 13, 2023 Now its stop recording with Bluetooth output Link to comment Share on other sites More sharing options...
BUZZY Posted June 14, 2023 Author Share Posted June 14, 2023 blutooth was not conected thats why it didnt record I conect blutooth and it start recording Link to comment Share on other sites More sharing options...
BUZZY Posted June 15, 2023 Author Share Posted June 15, 2023 I restart my pc for some other ishu and found out sound tap records without bluthooth output. I dont know why. but i was restarting pc before for recording ishu and it didnt record then Link to comment Share on other sites More sharing options...
MakubX Posted June 15, 2023 Share Posted June 15, 2023 There have been similar issues with this but we appreciate your update. Please send us a support ticket here for the rest of the problems (if any) Link to comment Share on other sites More sharing options...
BUZZY Posted June 16, 2023 Author Share Posted June 16, 2023 stop recording without blutooth I restart pc still not recording. Tried with blutooth output sure enought recordes Link to comment Share on other sites More sharing options...
BUZZY Posted June 16, 2023 Author Share Posted June 16, 2023 I restart the pc and it start to record without blutooth. I DONT KNOW WHAT IS THE PROBLEM. Some times it records whith out blutooth somtimes not Link to comment Share on other sites More sharing options...
MakubX Posted June 16, 2023 Share Posted June 16, 2023 You can also try reinstalling the program although we may have an open bug similar to this issue. Please, do send us the support ticket through the link I sent last time for registration purposes. Link to comment Share on other sites More sharing options...
BUZZY Posted June 16, 2023 Author Share Posted June 16, 2023 Reinstaling not helping to record. I install and restart pc not helping. but after i restart pc and it recordes wihtout blutooth Link to comment Share on other sites More sharing options...
BUZZY Posted June 16, 2023 Author Share Posted June 16, 2023 how come tech suport not replying to forum Link to comment Share on other sites More sharing options...
MakubX Posted June 17, 2023 Share Posted June 17, 2023 Communication with tech support is done exclusively via direct emails. Confidential info is discussed/required sometimes such as your email address, license info and the like. Do send the support ticket here so this is escalated https://www.nch.com.au/support/supportcontact.html Link to comment Share on other sites More sharing options...
BUZZY Posted June 18, 2023 Author Share Posted June 18, 2023 Now its recordinr without bluetooth Idont now how it happend I am happy now Link to comment Share on other sites More sharing options...
BUZZY Posted June 18, 2023 Author Share Posted June 18, 2023 I reinstall sound tap then restart pc it records allright now. Hope it helps Link to comment Share on other sites More sharing options...
MakubX Posted June 19, 2023 Share Posted June 19, 2023 13 hours ago, BUZZY said: I reinstall sound tap then restart pc it records allright now. Hope it helps Alright. Thanks for the update! Link to comment Share on other sites More sharing options...
BUZZY Posted June 22, 2023 Author Share Posted June 22, 2023 all of the sudn it records only with bluetooth output. I dont know why it happened. Link to comment Share on other sites More sharing options...
BUZZY Posted June 22, 2023 Author Share Posted June 22, 2023 I reinstall soundtap restart pc. It not recording with speaker output Link to comment Share on other sites More sharing options...
n1x1 Posted June 23, 2023 Share Posted June 23, 2023 Hi, Contact the support team using the following link: https://www.nch.com.au/support/index.html Link to comment Share on other sites More sharing options...
BUZZY Posted June 23, 2023 Author Share Posted June 23, 2023 I bought bluetooth speakers musky from amazon. Now I can record with bluetooth speakers or with ear bug TOZO 10 wich I bought from amazone also. I am happy now. Link to comment Share on other sites More sharing options...
MakubX Posted June 24, 2023 Share Posted June 24, 2023 2 hours ago, BUZZY said: I bought bluetooth speakers musky from amazon. Now I can record with bluetooth speakers or with ear bug TOZO 10 wich I bought from amazone also. I am happy now. Must've been hardware related after all then. Thanks for the update on this. Link to comment Share on other sites More sharing options...
mediajf Posted August 6, 2023 Share Posted August 6, 2023 if your computer is using a realtek audio device then these can be troublesome due to recent security applied on newer realtek audio drivers. one way around this is to try to use older versions of the drivers or generic drivers from microsoft but this is fidly and not really a long term solution. I have recently found a solution to getting soundtap to work correctly on my aus rog that has realtek drivers, it also worked on my dell 7373 inspiron laptop so it has fixed the issue on two machines so far, does not mean it will work on all but please try this. obviously make sure soundtap has been installed and registered, then try this open youtube and play a long video, we dont it stopping while we are trying this fix, this will ensure there is audio being played at all times now open soundtap , if there is no audio being seen try this , go to the start menu on windows and right click and choose run now paste this into the run box rundll32.exe Shell32.dll,Control_RunDLL Mmsys.cpl,,1 press enter the above will open a sound windows which will be focused on the recording options, dont change anything just drag the window to the side and continue working Link to comment Share on other sites More sharing options...
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