IVM v3.07 Crashes when Deleting/Changing Devices

[kcornish]

I tried IVM in eval mode with v3.07, and everything worked well. Once licensed, I needed to remove a device fom my Dialogic d/41ESC. This causes IVM to crash.

 

I have tried at least a dozen combinations of removing device before applying registration key, removing device after registration key, removing line 4, removing line one, etc.

 

Every timme it seem like it is going to work, it then crashed when alloying Fax dial # or some other device attribute.

 

 

I have tried v4.0, but i it is random about emailing and detecting Hang-Ups.

 

Would just like to get v3.07 working like it did prior to having to constrain devices per the license.

 

Any Ideas?

[dexy]

I had the same problem too, i removed one of the phone lines from the settings, and the software kept crashing everytime I wanted to restart. I luckily figured out a way to fix it, I went to the program file area where IVM stores its settings.

 

On my computer it was c:\Documents and Settings\All Users\Application Data\NCH Swift Sound\IVM

 

You'll see the settings.ini, open the file by editing it with notepad or any text editor.

 

In there you'll see all the settings so hopefully you can point out the one you just changed before the crash started.

 

Mine was the Line0 setting,

 

[line0]

use = false

 

I changed it back to

 

[line0]

use = true

 

saved the file exited, and restarted IVM, and everything started working. Thank goodness I didn't have to reinstall the application.