Scumpo Posted May 10, 2023 Share Posted May 10, 2023 Dear Community I am having troubles with playing dictations in the DS2 format coming from Philips hardware. While listening to the file there seems to be a lot of parts missing. Instead there is a short scratching / hissing sound. The problem also still occurs after I use the Switch Audio Converter to convert the file to another format like DS1, WAV or mp3. The source file is not broken. I checked with the original Philips Software and had no troubles while listening. I am using the newest Version of Express Scribe. Do you have any idea why the problem occurs and what could be a solution? Thank you and regards Felix Link to comment Share on other sites More sharing options...
n1x1 Posted May 10, 2023 Share Posted May 10, 2023 Hi, DS2 files are a proprietary format created when the Olympus DS-2400 is used to make dictations. After the dictation is created, the format can be converted to DSS or WAV format using the Olympus Standard software included with the DS-2400, which means you will have to request that the person creating dictations converts the files before sending them to you. Try using DSS files in Express Scribe. To convert files from the Olympus Standard player, have the user select the dictation(s) in the list, go to the File menu, select "Convert Dictation" and then click the Convert button. Link to comment Share on other sites More sharing options...
Scumpo Posted May 10, 2023 Author Share Posted May 10, 2023 Thanks for your reply n1x1. The hardware used for dictation is not from Olympus but from Philips. But I guess your Solution stays the same? Link to comment Share on other sites More sharing options...
MakubX Posted May 10, 2023 Share Posted May 10, 2023 2 hours ago, Scumpo said: Thanks for your reply n1x1. The hardware used for dictation is not from Olympus but from Philips. But I guess your Solution stays the same? Regardless of the file's origin, you may convert the file format into something supported by using an audio converter such as Switch Link to comment Share on other sites More sharing options...
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