pyz01 Posted April 22, 2023 Share Posted April 22, 2023 I have discovered a minor display bug on the software main screens. As I was doing some testing, I entered a number of bills and paid them. But I have zeroed out the Accounts payable (i.e., AP in the Chart of Accounts shows a 0 balance. I have also deleted all the bills and payments and journal entries for AP. So, the AP balance should be 0 -- yet on the main screen in the bottom left-hand corner I have the following: Checking Account: $16,000 Savings Account: $0 Accounts Receivable: $66.00 Accounts Payable: -$558.03 Income: $66.00 Profit: $66.00 The AP amount should be $0 - but it has retained an old value from when I was testing AND there is no way to get it to display $0 (which is what it should be). I exited the program and went back into it. I also verified that there are no AP entries in the program and no AP entries in the log. In the Chart of Accounts -- the balance for AP is $0. Has anyone else witnesses this? Thanks for the replies. (P.S. - I have reported this as a display bug). Link to comment Share on other sites More sharing options...
MakubX Posted April 23, 2023 Share Posted April 23, 2023 Please send a support ticket for this for further investigation on this matter https://www.nch.com.au/support/supportcontact.html Link to comment Share on other sites More sharing options...
pyz01 Posted April 28, 2023 Author Share Posted April 28, 2023 Have submitted ticket today. This is minor display bug. Just annoying more than anything else. Link to comment Share on other sites More sharing options...
pyz01 Posted May 2, 2023 Author Share Posted May 2, 2023 After working with this - I figured out the answer. One of the suppliers had that balance as a CR balance of 558 (or -558). After altering the starting balance by the exact amount (the opposite of), the figure recalculated to 0 and all is well. Thanks for NCH software technical support David and Christian for their help. Link to comment Share on other sites More sharing options...
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