D/240SC-T1 and Dial Dictate

[ferrarif401]

Hello Everyone

 

We are trying to move from VOIP to PSTN lines and we recently purchased the dialogic card - D/240SC-T1

 

the problem we are having is that it doesn't work with dial dicate yet. it's working with other IVR applications that use TAPI so i was wondering if we did anything wrong. Dial Dicate detects all 24 lines and i have entered the phone numbers in the configuration screen as well. when we dial the numbers dial dictate does not pick up, i looked through the help file and on the website guide and everything matched up. also when i run dial dicate after the system restart it starts up okay, but if i change some setting in the PSTN line screen, close it and try to start it again, it just hangs up.

 

any ideas?

 

Help is greatly appreciated

 

Thank You