WongSY Posted February 11, 2023 Share Posted February 11, 2023 Ive always been using Express Accounts only recently i notice when i generate Income Statement it will not deduct the cost of goods, so the profit shown doesnt deduct the cost. did i do anything wrong or is there any solution for this/? Link to comment Share on other sites More sharing options...
RVM Posted February 13, 2023 Share Posted February 13, 2023 Hi, Try to recalculate customer balance on the left part of the program screen. See if it works. Link to comment Share on other sites More sharing options...
WongSY Posted March 18, 2023 Author Share Posted March 18, 2023 On 2/13/2023 at 5:55 PM, RVM said: Hi, Try to recalculate customer balance on the left part of the program screen. See if it works. Same still cant deduct the cost of goods. Link to comment Share on other sites More sharing options...
RVM Posted March 20, 2023 Share Posted March 20, 2023 Hi, best to send a support ticket for that through this link here: https://www.nch.com.au/support/supportcontact.html Link to comment Share on other sites More sharing options...
WongSY Posted March 26, 2023 Author Share Posted March 26, 2023 On 3/20/2023 at 12:37 PM, RVM said: Hi, best to send a support ticket for that through this link here: https://www.nch.com.au/support/supportcontact.html They say this function not available at the moment. but it doesnt make sense no? you have the function to deduct cost of sales but they replied me it wasnt available at the moment. Link to comment Share on other sites More sharing options...
GRH Posted April 1, 2023 Share Posted April 1, 2023 On 3/26/2023 at 5:00 AM, WongSY said: They say this function not available at the moment. but it doesnt make sense no? you have the function to deduct cost of sales but they replied me it wasnt available at the moment. I think EA was designed by engineers, not accountants, I struggled with it and gave up. I tried a load of things out there and a lot are loaded with unnecessary 'bling', when all you want is Transactions, customers and suppliers, P&L, BS and Trial Balance, and search and query. I settled on Gnucash, (google it) it's not perfect, the interface is old school but it works and is well supported - and best of all, free. Link to comment Share on other sites More sharing options...
WongSY Posted April 1, 2023 Author Share Posted April 1, 2023 9 hours ago, GRH said: I think EA was designed by engineers, not accountants, I struggled with it and gave up. I tried a load of things out there and a lot are loaded with unnecessary 'bling', when all you want is Transactions, customers and suppliers, P&L, BS and Trial Balance, and search and query. I settled on Gnucash, (google it) it's not perfect, the interface is old school but it works and is well supported - and best of all, free. i end up buying a proper accounting software now to safe myself from all these hassle. its was a near perfect software for me. I just need it to deduct the cost of sales and im ok. thats all i need left of this software. Link to comment Share on other sites More sharing options...
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