Program stuck while making a crossfade ...

[zachL]

https://app.box.com/s/qexre85e1ocwl87el1aphcz0a9kpu5iy

Yesterday while  trying to do some cross-fade for 4th time  inside a mp3 with another the processing  frozen as shown in the linked photo. The previous tries were successful but fir that time processing stopped in the middle

I did several restarts of the program and then for the operating system to have the same results

I don't know if this happens because im still unlicenced but i aim to do very soon. this is the second say using the program and i am quite satisfied with it. At least more than Audacity which is more suseful in  audio  engineering projects!

 

[elk]

In attempt to fix this issue, try the steps below:

Uninstall WavePad, then delete 3 folders named "WavePad" and 1 named "Components" from these locations:
**C:\Users\<username>\AppData\Roaming\NCH Software\WavePad\
**C:\Program Files (x86)\NCH Software\WavePad\
**C:\Program Files (x86)\NCH Software\Components
**C:\ProgramData\NCH Software\WavePad\
**If you can't find any of the folders, just continue. 

After that, restart your computer and reinstall the program using this link: https://www.nch.com.au/wavepad/wpsetup.exe

Once done, restart your system one more time and try again.