50henryj Posted July 26, 2022 Share Posted July 26, 2022 I'm working on a project that consists of a series of still images with transitions and with text overlays. Whenever I try to load the project, I'm required to resolve the missing files. The project has been saved into the same folder as the image files. What must I do? This is becoming bothersome as I add more images to the sequence. Thanks in advance for your help. Henry Link to comment Share on other sites More sharing options...
borate Posted July 26, 2022 Share Posted July 26, 2022 Should never prompt unless the source files have been moved. What version of VP is being used? Try the current release. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. To rule out cache corruption, restart VP and before loading anything, go to OPTIONS | DISK tab and Clear Unused Cache Files. Then load the project. Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar. Clicking on the VPJ should load the project with no need to resolve. If it still does, please share your project. Someone will take a look and come up with a fix. The process is easy, quick and can be done privately. Just follow these steps... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
50henryj Posted July 26, 2022 Author Share Posted July 26, 2022 This is version 11.77, on an iMac running Monterey 12.4 None of the files have been moved since I saved the project yesterday afternoon. I routinely use the "save as" giving each save a consecutive number (long habit.) I don't see an "OPTIONS | DISC" tab. Link to comment Share on other sites More sharing options...
borate Posted July 26, 2022 Share Posted July 26, 2022 Don't have a Mac to test here, but this is where it is in Windows... If the issue persists, file a bug report. https://www.nch.com.au/software/bug.html?software=VideoPad Share the project as above, if possible. We'd like to see what it does on Windows. Link to comment Share on other sites More sharing options...
50henryj Posted July 27, 2022 Author Share Posted July 27, 2022 OK, I found it. On my Mac, it is "preferences" instead of "options." So I cleared the cache, but that didn't help either. But I wonder...is it OK to save these video projects to the location of my choosing, or does VideoPad have a default location where the projects are saved to, and should I be loading from that location? Link to comment Share on other sites More sharing options...
borate Posted July 27, 2022 Share Posted July 27, 2022 When a project is saved as a VPJ, that file should contain pointers to the source files. Place them in the same folder on the Mac prior to importing to VP and see if that helps. The VPJ (project file) can be Saved AS to any folder you choose. That won't alter the pointers to the source files that it contains. Link to comment Share on other sites More sharing options...
50henryj Posted July 27, 2022 Author Share Posted July 27, 2022 Thanks for the time you are taking with this issue. Later today I will start a new project from scratch, and if the problem persists I'll go through the procedure to send the project file to you. -0-0- I just did a short test project. 6 images, 4 text overlays and transitions between images. The problem persists. Link to comment Share on other sites More sharing options...
borate Posted July 27, 2022 Share Posted July 27, 2022 Time to share the project, and we'll get to the bottom of the issue. Please carefully follow the instructions above. Link to comment Share on other sites More sharing options...
50henryj Posted July 28, 2022 Author Share Posted July 28, 2022 I have set up a Google drive account, and uploaded the folder as instructed. But I don't see anything on the Google Drive page that says "get link" or "get shareable link." -0- OK, got it, and the link has been sent to you. Link to comment Share on other sites More sharing options...
borate Posted July 29, 2022 Share Posted July 29, 2022 Addressed in a PM. Link to comment Share on other sites More sharing options...
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