NEB Posted February 2, 2022 Share Posted February 2, 2022 Not happy with VP, every time I go to download my film clip as a video file it comes out with some images mixed up and music clips in the wrong places despite it being saved and run correctly before trying to upload it. I have paid for full version. I also am now getting, can't open ffmpeg23 file as it needs to be downloaded and run as administrator, I clicked on run as administrator but not sure how to download as admin, as nothing changed. I have spent many hours trying to make a 25 minute film (over and over and over again!) I also can't get it to create to DVD. Link to comment Share on other sites More sharing options...
borate Posted February 2, 2022 Share Posted February 2, 2022 First thing, Save Project File AS routinely, giving it a unique # or name, so as not to overwrite prior saves. Using Save Project Files (no AS) will overwrite. From the HOME tab, that choice is available by clicking the chevron to the right of the Save Project button on the toolbar. That way you're protected. Don't move or delete source files. Confirm that the project looks good on preview, but is messed up after exporting. Is that correct? What version is being used? Try this one. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Download this file and double-click on it. If still no joy move the downloaded file to this folder, using Windows Explorer (the file manager)... "C:\Users\<PC Name>\AppData\Roaming\NCH Software\Components" If these suggestions fail to solve issues, please share the project for analysis. The process is easy, quick and can be done privately. Follow these steps closely... Back up --- With your project on the timeline, click on MENU at the top-left. Click FILE|BACK UP PROJECT FILES TO FOLDER. Choose a folder and SELECT FOLDER. Upload --- Use a free server - Google Drive, MS OneDrive, etc.* - to upload the saved, numbered FOLDER. Do NOT upload the individual VPJ or export file. Get link --- Get a public link. If using Google Drive click GET SHAREABLE LINK. If necessary change "restricted" to "anyone with the link can view" Share --- Click COPY LINK | DONE. Paste that link here, or click the folder at the top-right of this forum to message it privately to me. It won't be shared. * Before uploading, right-click the folder, click PROPERTIES. Look at the File Size to confirm that it's not too big for the free space on the server. Link to comment Share on other sites More sharing options...
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