montejay Posted August 20, 2021 Share Posted August 20, 2021 I recently saved a video in an mp4 format at 1280 X 720 - 720p resolution and there is no audio. I had to save it under that resolution because the previous which is 1920 X 1080-1080p kept freezing while trying to edit the video which had audio, and when I saved it under 1280 X 720 - 720p there was no audio. I'm using VideoPad Professional 8.91. When I play the video in Quicktime or any of the other video players there's audio on the video, but nothing when I try to edit the video in VideoPad. Link to comment Share on other sites More sharing options...
borate Posted August 20, 2021 Share Posted August 20, 2021 What program did you use to capture/save that mp4? Did you make two passes - one at 1080 and the other at 720? Go to OPTIONS | MEDIA tab and UNcheck this box. Audio should then be okay. As for video freezing at higher resolutions, test the latest 64-bit version. For licensed users upgrades are free for up to six months from purchase date. After that, VP will continue to fully function but a fee will be required in order to register the newest. Retain your old install file and registration info. Link to comment Share on other sites More sharing options...
montejay Posted August 24, 2021 Author Share Posted August 24, 2021 I went to options and media and unchecked the box and it worked. For some reason when I purchased VideoPad Professional 8.91 that it was a 64-bit. I'll download the 64-bit version and check it out. Thanks. Link to comment Share on other sites More sharing options...
borate Posted August 24, 2021 Share Posted August 24, 2021 Don't think 64-bit was offered in the 8.9x series. If memory serves, it became available somewhere around 10.x. 32-bit Videopad is fine for many projects. Link to comment Share on other sites More sharing options...
montejay Posted August 25, 2021 Author Share Posted August 25, 2021 I just found out when I tried to download the 64-bit that you posted which was the lastest one.. I found a 64-bit with version 10.24 that was released in March this year which I think is the last one that will work with my registration code. I downloaded that to my laptop and it seems to work fine. Link to comment Share on other sites More sharing options...
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