bikky Posted March 3, 2021 Share Posted March 3, 2021 I've imported MOV files from My Nikon d3300 camera. And I get no preview in VideoPad 8.84. Audio is fine, just the video. The MOV files play fine in windows media player, and VLC. I have another laptop with a 2.0 something version of VP, and the MOV files preview does work, although it's stuttery in preview, it does export and playback correctly. Why is an updated software backwards in its compatibility? From my go pro copy, and a helmet cam, my MP4's import and work perfectly fine. Any ideas? ps, i've tried the K-Lite codec pack too, and I'm on Win10 Link to comment Share on other sites More sharing options...
borate Posted March 3, 2021 Share Posted March 3, 2021 It's generally best to edit and export with the same (or close to same release date) version of Videopad. Backward compatibility can't be guaranteed; many changes have been made over the years. Update to the latest and report back if preview is still problematic. Link to comment Share on other sites More sharing options...
bikky Posted March 3, 2021 Author Share Posted March 3, 2021 Thanks. In 5 months you've updated 2 major versions? Luckily I'm not pass the 6 month threshold for upgrades Link to comment Share on other sites More sharing options...
borate Posted March 3, 2021 Share Posted March 3, 2021 Minor updates are made frequently. Recent major improvements have included a 64-bit version and more efficient usage of the GPU. Give the latest a test drive. Retain your licensing info. Link to comment Share on other sites More sharing options...
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