James T Posted January 5, 2021 Share Posted January 5, 2021 When I uploaded this ap it quickly converted all my videos to NCH without my intention? I was very angry at this because now I cannot return them to their origonal setting. I have been asking for help with this question for several weeks but it apppears NCH has no answer? If I cannot have complete control over my films I will have to go to another software company and change my entire set up. However, in doing this I will lose my entire collection of self made documentries. HAS ANYONE GOT AN ANSWER TO THIS PROBLEM? I HAVE BEE MAKING FILMS OVER MANY YEARS AND HAVE NEVER ENCOUNTERED THIS PROBLEM!!!!! Link to comment Share on other sites More sharing options...
elk Posted January 5, 2021 Share Posted January 5, 2021 I replied to your previous message, but as I mentioned, the program does not have any option to convert your files automatically and based on what you described, the problems does not seem to be associated with Prism. The format your files were converted to is not supported by Prism Link to comment Share on other sites More sharing options...
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