Aussie Hopeful Posted November 27, 2020 Share Posted November 27, 2020 I have downloaded the latest version of Golden Videos and registered. However, despite the signal transfer occurring as expected from my VCR to my computer, the recording process freezes between 3 - 7 seconds EVERY TIME! I have registered a request for assistance twice in the past week and have had no reply. My next move will be to request a refund on the grounds that the program does not do what it is purported to do Link to comment Share on other sites More sharing options...
TECH Support Posted November 27, 2020 Share Posted November 27, 2020 Hi, can you please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=GoldenVideos&support Link to comment Share on other sites More sharing options...
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