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Aussie Hopeful

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  1. Tech Support on a new purchase of the Golden Videos program should not have to be paid for.  If I proceed with this request it means that in three days after purchase I will have paid nearly double the cost of the program before achieving any success using it.  Either the program works with Windows 10 or it doesn't!

  2. I have downloaded the latest version of Golden Videos and registered. However, despite the signal transfer occurring as expected from my VCR to my computer, the recording process freezes between 3 - 7 seconds EVERY TIME! I have registered a request for assistance twice in the past week and have had no reply. My next move will be to request a refund on the grounds that the program does not do what it is purported to do
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