Guest Stacey Posted December 20, 2004 Share Posted December 20, 2004 I cannot get Express Scribe to load any of my DSS files. I have used Express Scribe in the past with no problems. I am, however, on a new computer and wondering if there is something in the setup that I am missing. My colleagues are having no problems loading and listening to the same files that I am trying to. Any help is appreciated. Stacey Link to comment Share on other sites More sharing options...
nchpeter Posted December 21, 2004 Share Posted December 21, 2004 I cannot get Express Scribe to load any of my DSS files. Stacey Check you have the latest version. Download from the Express Scribe Transcription Software Download Page. When you load a DSS file it will say downloading component. Let it do its job. Then it will work after that. Link to comment Share on other sites More sharing options...
Guest Stacey Posted December 21, 2004 Share Posted December 21, 2004 Check you have the latest version. Download from the <a href="http://www.nch.com.au/scribe/index.html">Express Scribe Transcription Software Download Page</a>. When you load a DSS file it will say downloading component. Let it do its job. Then it will work after that. <{POST_SNAPBACK}> Thanks for responding. I downloaded scribe v.3.21. Is that the latest version? After that, I went through the foot pedal wizard. To load a file I pressed "Load", selected the file to download, then waited. No message pops up at all. Any other suggestions?? Link to comment Share on other sites More sharing options...
nchpeter Posted December 22, 2004 Share Posted December 22, 2004 Stacey, Please let me have your email address (as a PM private message) and I will send you a diagnostic version. Link to comment Share on other sites More sharing options...
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