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Audio distortion when recording


Matt0903

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Hi I hope someone can help.

I have been given a video capture card (roxio) and I am trying to record my old minidv casettes onto my computer using viedopad.

I have some success with the video aspect, quality ok etc.  However I'm having issues with the corresponding audio. I'm getting a distortion, stuttering audio. I have checked the cables etc and appear all ok. I'm wondering whether it's to do with the recording level? Or some other setting I'm not aware of.

The actual voices from the cassettes are clear,  but appear to be overlapped with the distortion  If I reduce the level right down it is clearer but uselessly quiet. 

I'm using Windows 10. I have checked the drivers for my capture card and they are up-to-date. I should say that I'm not using the Roxio software as I don't have the original software cd.  

Any tips most welcome. I have  scoured the forum, but none the wiser. Thanks 

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Thanks borate I tried Debut and got same issue even after tweets etc. I'm thinking this could be a win 10 audio issue. It as if I'm receiving two audio inputs which are conflicting?

Noah, thanks - gain & resolution. Im trying to record mini DV.  When connecting the camcorder videopad is giving me option of: pal, 648 x 480, 4:3, 25fps which i think is correct. Forgive me ignorance but what should the correct audio settings be?

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