duplicate files

[geary ward]

when recording vinyl to my computer i get duplicate flies. is there a way to fix this?

[Guest Jsalgado]

In this case please open a support ticket here: https://www.nch.com.au/support/supportcontact.html?software=Golden&support

[sandraanderson]

Delete your cache memory and don't open spam website or url. Remove toxis url of your website.

[IRM]

In case the software is giving you any issues please make sure to uninstall the software from your machine and reinstall from the latest version of the software available on the link below: 

https://www.nchsoftware.com/goldenvideos/index.html