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No key response on VOIP call


ja318

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I've got IVM registering, and it will answer incoming calls just fine. The problem is that callers can press a key response and IVM never detects it. Same script is working for the dialogic card in the system. Any ideas?

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I've got IVM registering, and it will answer incoming calls just fine. The problem is that callers can press a key response and IVM never detects it. Same script is working for the dialogic card in the system. Any ideas?

 

Maybe the caller uses a veeery old phone which do not support this. I don't know how this is named in english, but very old phones do not support key response.

 

KlyX

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