why did i lose my license everytime i upgrade the software?

[david akalloo]

hi guys,

anyone else disturbed by the fact that every time debut upgrades we lose our money and have to pay for the software all over again...this has happened to me twice so far...?

[Simon L]

Hi,

NCH programs have a 6-month free update period from the date of purchase. It means that any version released up until the 6-month period will be applicable to the license that you purchased. Beyond that period, the license will not work and you'll need to purchase another license for the newer versions.

You can always go back to the previous version that applies to the purchased license for free. You can look for the older versions from the link below.

http://oldversiondownload.com/

I hope that helps.

[MakubX]

In addition to Simon's answer, technical support can easily assist via this link especially if you need your reg code.

Edited July 6, 2023 by MakubX
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