bug with voxal

[olin joam]

hello,

 

I acounter a problem using voxal:

 

There are echoes on each effect.
The sound repeats and the volume increases and the sound becomes more and more acute
Even without any effect...
I have tried on another computer and I have the same problem.

The problem is the same with an external or internal mic.

What can I do?
 

[elk]

Hello,

In this case, you may try a clean install and make sureyou install the latest version of the program:

Uninstall Voxal, then delete 3 folders named "Voxal" and 1 named "Components" from these locations:
**C:\Users\<username>\AppData\Roaming\NCH Software\Voxal\
**C:\Program Files (x86)\NCH Software\Voxal\
**C:\Program Files (x86)\NCH Software\Components
**C:\ProgramData\NCH Software\Voxal\
**If you can't find any of the folders, just continue. 

After that, restart your computer and reinstall the program using this link: https://www.nchsoftware.com/voicechanger/vxlsetup.exe

Once done, restart your system one more time and try again.

If you still have issues, you may need to submit a support ticket: https://www.nch.com.au/support/

Regards.