jewitter Posted June 4, 2016 Share Posted June 4, 2016 Trying to help a friend but struggling. He has a Panasonic HD recorder and has been using its bundled software to edit then burn to Blu ray discs. These play well on his TV with blu ray player. Now trying recently purchased video pad which has much better features and more user friendly. However once burned to disc they simply do not play back on TV although they will play on PC. I've looked at the finished disc properties and they are identical file type ie .mt2s and folder structure produced is also identical for both Panasonic and video pad yet only the Panasonic produced disc will play. I have double checked all I can see in settings but without luck and even tried different makes of blu ray disc. If anyone can think of any reason one works but one doesn't I would be more than grateful as I'm baffled. Link to comment Share on other sites More sharing options...
c_major Posted June 4, 2016 Share Posted June 4, 2016 Hi, We have anther similar report and still investigating the problem. It would help us if you can create a Disk Image(.iso) and share it to us(from DropBox, Google Drive etc.). Best regards, Link to comment Share on other sites More sharing options...
jewitter Posted June 4, 2016 Author Share Posted June 4, 2016 Thank you for your reply. I can send the image but it will be sometime before I am with the friend again but will keep options open until resolved. Thanks Link to comment Share on other sites More sharing options...
jewitter Posted June 13, 2016 Author Share Posted June 13, 2016 Sorry for the delay but finally back to helping my friend out. Having looked closely at the VP burning to Blu-ray, I had been using the export to Blu-ray function inbuilt in video pad. This gave the not playing error. Then I installed the stand alone express burn part of the suite and this burned and played Blu-ray discs fine. Why one burner works and the other doesn't I can not explain. Only one thing I can't make work is using this same burner but with dvd's results in very poor quality playback but maybe there might be some settings to change although with restricted access time there was nothing immediately obvious. Link to comment Share on other sites More sharing options...
c_major Posted June 14, 2016 Share Posted June 14, 2016 Which VP version are you using? What's the brand and model of the blu-ray player? Link to comment Share on other sites More sharing options...
jewitter Posted June 14, 2016 Author Share Posted June 14, 2016 Hi in answer to your post he is using VP version 4.22 and his TV system is a Panasonic blu ray reader/ player. Unfortunately I can not give you a model number due to access. Link to comment Share on other sites More sharing options...
c_major Posted June 15, 2016 Share Posted June 15, 2016 Could you please try the latest version? It might be a bug we've already fixed. Link to comment Share on other sites More sharing options...
jewitter Posted June 15, 2016 Author Share Posted June 15, 2016 OK trying the update to VP 4.45. Will this mean that I won't need to purchase the additional express burning software. I would have expected the inbuilt burner to be capable of burning completed work. Link to comment Share on other sites More sharing options...
c_major Posted June 16, 2016 Share Posted June 16, 2016 I would have expected the inbuilt burner to be capable of burning completed work. Yes, it should. Link to comment Share on other sites More sharing options...
jewitter Posted June 16, 2016 Author Share Posted June 16, 2016 Thanks here's hoping. Will report back as soon as my colleague tries it. Link to comment Share on other sites More sharing options...
Toadstool Posted June 21, 2016 Share Posted June 21, 2016 I've been using "Export DVD Movie" then clicking "DVD movie disc" from within Videopad. This makes DVDs that will play on the computer, but at lower quality / resolution than Preview. When I put this disc in my DVD player attached to the TV I get "Disc error, please eject the disc, Playback feature may not be available on this disc". What am I doing wrong? Link to comment Share on other sites More sharing options...
jewitter Posted June 22, 2016 Author Share Posted June 22, 2016 You might have better feedback starting your own thread Toadstool. Link to comment Share on other sites More sharing options...
c_major Posted June 23, 2016 Share Posted June 23, 2016 Hi Jewitter, Does the latest version works for you? Link to comment Share on other sites More sharing options...
jewitter Posted June 23, 2016 Author Share Posted June 23, 2016 Hi still waiting for my friend to try that option. Will report back as soon as I have more results. Link to comment Share on other sites More sharing options...
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