jennifersue Posted December 11, 2015 Share Posted December 11, 2015 Hiya. Just started using VideoPad. When I upload two jpgs and place them into a sequence, the first one "plays" but is black. The second one (very similar to the first) plays just fine. Any suggestions are WILDLY appreciated. I couldn't find anything helpful in the manual or other discussions except that VP might ignore only 1 jpg so I made sure to upload two. Link to comment Share on other sites More sharing options...
jennifersue Posted December 11, 2015 Author Share Posted December 11, 2015 Here is a screenshot. Thanks!! Link to comment Share on other sites More sharing options...
borate Posted December 12, 2015 Share Posted December 12, 2015 If possible, upload the two shots to a server and link them here, so folks can try to duplicate what you see. Personally, I've not experienced this behavior. You might also check your video chip or card manufacturer's WEBsite for an updated video driver... http://geforce.com/drivers (NVidia) http://support.amd.c...nload  (AMD) http://www.intel.com...ics  (Intel) If problems arise, ROLL BACK via Control Panel|Device Manager|Video Adapters|<your video adapter>|Drivers tab|Rollback button Link to comment Share on other sites More sharing options...
c_major Posted December 12, 2015 Share Posted December 12, 2015 Yes, please upload the jpg files on to DropBox or Google Drive so we can try. Link to comment Share on other sites More sharing options...
jennifersue Posted December 12, 2015 Author Share Posted December 12, 2015 thanks for the replies and time! @borate re drivers -- it's a brand spanking new ,machine but will check drivers here are the 4 images you can see in the screenshot above: http://i.imgsafe.org/4f3f52c.jpg http://i.imgsafe.org/50eaaa3.jpg http://i.imgsafe.org/523546b.jpg http://i.imgsafe.org/5375c6b.jpg Link to comment Share on other sites More sharing options...
borate Posted December 12, 2015 Share Posted December 12, 2015 Something is afoul. Worked fine here with VP 4.22, which you can download from http://www.nchsoftware.com/videopad/ Here's the interface... Note that all the images are shown, unlike what is seen in your screenshot where it appears that #s 1, 3 and 4 haven't correctly loaded into VP. Check to be certain that no effects have been applied. Here's the result... http://hevanet.com/hb/Jennifersue.wmv Link to comment Share on other sites More sharing options...
c_major Posted December 13, 2015 Share Posted December 13, 2015 The images works on mine too. Could you please try clear the cache? Restart VideoPad without loading anything. Choose Option->Disk->Clear Unused Cache Files. Link to comment Share on other sites More sharing options...
jennifersue Posted December 14, 2015 Author Share Posted December 14, 2015 thank you all very much. i tried the suggestions but still some images load correctly and others don't. ........ going to postpone resolving this, though, as I believe I'm changing my device shortly. thanks again! Link to comment Share on other sites More sharing options...
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