Express Scribe v 4.01

[LadyMT]

I downloaded es v4.01,can hear the welcome message,but not the recordings. zelch,nothing. What are my settings suppose to be under the other tab? I am using DSS files. Thanks for your help? Been working on this for two weeks

[AnneCherch]

I downloaded es v4.01,can hear the welcome message,but not the recordings. zelch,nothing. What are my settings suppose to be under the other tab? I am using DSS files. Thanks for your help? Been working on this for two weeks 

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[AnneCherch]

I downloaded es v4.01,can hear the welcome message,but not the recordings. zelch,nothing. What are my settings suppose to be under the other tab? I am using DSS files. Thanks for your help? Been working on this for two weeks 

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Just like you, but mine's an mp3 file. The only thing I hear is a voice saying "F1 Key". I HOPE A CUSTOMER TECH PERSON HELPS US SOON. Come on you guys out there, please help us.

[AnneCherch]

I downloaded es v4.01,can hear the welcome message,but not the recordings. zelch,nothing. What are my settings suppose to be under the other tab? I am using DSS files. Thanks for your help? Been working on this for two weeks 

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Sorry, I'm new at this Forum, so different from other ones I'm using. Don't really know where to post my reply. Don't mean to override your message, if that's what it's doing. SO SORRY.

[SoundByte]

Have you installed the DSS plugin? (dss32.exe) from http://www.nch.com.au/components/

If not, you will need to download it and install it before Express Scribe will play DSS files.