Videopad crashes at 3% export (used to get to 5% before dying!)

[disgruntled_user]

Perplexed by this.

Last week this thing worked fine, creating and converting ran smooth and the software did as it was told.

Cut to this week. After 5 or 6 attempts at exporting a short (3 minute) video using all kinds of different configurations, the software crashed (hung/none responsive) at 5%...until today, when it got to only 3% before failing.

 

Wondering if anyone else has encountered this recently. I'm using Windows 8 64 bit. I was using a registered version of the software before deciding to uninstall and reinstall, hoping that a fresh install would fix it. No. Still sucks and crashes.

 

If this continues I'll be putting a request for a chargeback in to paypal - don't see the point in paying for something that doesn't work.

 

It's a shame because when it does work it's unbeatable. Shame that it fails to hard at for me right now.

[AstroEngiSci]

I am having the same problem. Only for me, it exports consistently at 68%. Irritating, but at least I'm using the free version.

[fadz]

i have two videos crashes at 20% and 18% respectively. MADNESS!!

[borate]

I have two videos crashes at 20% and 18% respectively. MADNESS!!

 

One simple item to test - the latest video adapter driver from the chip manufacturer's WEB site.

 

http://geforce.com/drivers

http://support.amd.com/us/gpudownload/windows/Pages/auto_detect.aspx

https://downloadcenter.intel.com/default.aspx

 

If problems arise, roll back via Control Panel|DEVICE MANAGER|GRAPHICS ADAPTER|<your adapter>|DRIVERS tab

[mraker]

had this same problem - export consistently froze at 17%. So I fixed the issue this way- The export had been freezing at the same spot every time. I isolated the clip at that location and first moved it - the export failed/hung at the new %pt of the same clip. So, i deleted the clip and it works fine now. something, undetermined still corrupted that clip. I've not tried reloading it from scratch, but the export is now working.