disgruntled_user

Perplexed by this. Last week this thing worked fine, creating and converting ran smooth and the software did as it was told. Cut to this week. After 5 or 6 attempts at exporting a short (3 minute) video using all kinds of different configurations, the software crashed (hung/none responsive) at 5%...until today, when it got to only 3% before failing. Wondering if anyone else has encountered this recently. I'm using Windows 8 64 bit. I was using a registered version of the software before deciding to uninstall and reinstall, hoping that a fresh install would fix it. No. Still sucks and crashes. If this continues I'll be putting a request for a chargeback in to paypal - don't see the point in paying for something that doesn't work. It's a shame because when it does work it's unbeatable. Shame that it fails to hard at for me right now.