Error message when closing express Scribe

[Debbie123]

Hi,

 

I've also been writing back and forth to express scribe to have this resolved. Everything was working fine until a computer crash.

 

New hardware now and 4.02 express scribe on computer. Now when I close express scribe I keep getting a error message saying it has encountered an error as has to close (50% of the time). When we print out error message it says it has something to do with foot pedal (but the foot pedal is working). Service Pack 2 now on computer. I also have an infinity IN-USB-1 - that was working fine before. Express Scribe running fine and everything works fine - except this error message.

 

Any help appreciated.

 

Debbie

[Guest Guest]

Hi,

 

I've also been writing back and forth to express scribe to have this resolved.  Everything was working fine until a computer crash.

 

New hardware now and 4.02 express scribe on computer.  Now when I close express scribe I keep getting a error message saying it has encountered an error as has to close (50% of the time).  When we print out error message it says it has something to do with foot pedal (but the foot pedal is working).  Service Pack 2 now on computer.  I also have an infinity IN-USB-1 - that was working fine before.  Express Scribe running fine and everything works fine - except this error message.

 

Any help appreciated.

 

Debbie

<{POST_SNAPBACK}>

 

Me too, it gives this error 3 times in a row after shutting down Express Scribe, about every 3rd application shutdown. I have uninstalled and re-installed to no joy.

Here's the error .txt file...

<?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="scribe.exe" FILTER="GRABMI_FILTER_PRIVACY">

<MATCHING_FILE NAME="scribe.exe" SIZE="532484" CHECKSUM="0x5CBCB65C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/08/2023 12:20:04" UPTO_LINK_DATE="08/08/2023 12:20:04" />

<MATCHING_FILE NAME="uninst.exe" SIZE="532484" CHECKSUM="0x5CBCB65C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/08/2023 12:20:04" UPTO_LINK_DATE="08/08/2023 12:20:04" />

</EXE>

<EXE NAME="vecusb.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

<MATCHING_FILE NAME="vecusb.dll" SIZE="348672" CHECKSUM="0x1A3C0805" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/07/2000 16:45:56" UPTO_LINK_DATE="12/07/2000 16:45:56" />

</EXE>

<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

<MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

</DATABASE>

[Debbie123]

Me too, it gives this error 3 times in a row after shutting down Express Scribe, about every 3rd application shutdown. I have uninstalled and re-installed to no joy.

Here's the error .txt file...

<?xml version="1.0" encoding="UTF-16"?>

<DATABASE>

<EXE NAME="scribe.exe" FILTER="GRABMI_FILTER_PRIVACY">

    <MATCHING_FILE NAME="scribe.exe" SIZE="532484" CHECKSUM="0x5CBCB65C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/08/2023 12:20:04" UPTO_LINK_DATE="08/08/2023 12:20:04" />

    <MATCHING_FILE NAME="uninst.exe" SIZE="532484" CHECKSUM="0x5CBCB65C" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="08/08/2023 12:20:04" UPTO_LINK_DATE="08/08/2023 12:20:04" />

</EXE>

<EXE NAME="vecusb.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

    <MATCHING_FILE NAME="vecusb.dll" SIZE="348672" CHECKSUM="0x1A3C0805" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="12/07/2000 16:45:56" UPTO_LINK_DATE="12/07/2000 16:45:56" />

</EXE>

<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">

    <MATCHING_FILE NAME="kernel32.dll" SIZE="983552" CHECKSUM="0x4CE79457" BIN_FILE_VERSION="5.1.2600.2180" BIN_PRODUCT_VERSION="5.1.2600.2180" PRODUCT_VERSION="5.1.2600.2180" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFF848" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.2180" UPTO_BIN_PRODUCT_VERSION="5.1.2600.2180" LINK_DATE="08/04/2004 07:56:36" UPTO_LINK_DATE="08/04/2004 07:56:36" VER_LANGUAGE="English (United States) [0x409]" />

</EXE>

</DATABASE>

<{POST_SNAPBACK}>

[Debbie123]

Same thing here (identical).

 

Express Scribe has written to me and gave me a diagnostic version in trying to look for the problem. We haven't tried it yet.

 

She told me that if it isn't bothering me too much to leave it. It only happens when I close the program and I'm not in danger of losing files, but it is annoying.

 

Debbie

 

 

P.S. Will keep you posted.

[Guest Guest]

Same thing here (identical). 

 

Express Scribe has written to me and gave me a diagnostic version in trying to look for the problem.  We haven't tried it yet.

 

She told me that if it isn't bothering me too much to leave it.  It only happens when I close the program and I'm not in danger of losing files, but it is annoying.

 

Debbie

P.S.  Will keep you posted.

<{POST_SNAPBACK}>

 

Any progress?

[Time]

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