Quicktime .mov files - one channel not audible

[amorgwrites]

Hi there,

 

I recorded an interview on Skype using Call Recorder. It produced a .mov file which plays perfectly in Quick Time Player. However, when I load up said file into Express Scribe (v 5.42 intel)only one side, my side, of the conversation can be heard. The remote speaker is completely inaudible.

 

Please let me know what I can do.

 

Thanks

 

iMac 21.5 / Mac OSX 7 Lion / Express Scribe 5.42 Intel / Call Recorder for Skype v2.3.18 from Ecamm Network