E-Mail invoices, not going through & I get errors... Please HELP!!!

[mrgtec]

Hi,

 

On e-msiling a invoice with your program, I get the following error - unable to connect to mail server "AOL.com" & then An error has occurred while sending email. Please check your Email Settings are configured correctly.

 

When I go to the Email Settings this is what I have in the form -

 

(Dotted Circle): Send directly to other side (work as own SMTP server).

Default reply email address: MyInvoicingeMailAddress@Somewhere.TLD

 

Now my questions are:

 

Do I want to change that to:

(Dotted Circle): Use SMTP to send email directly to the mail server.

SMTP host: mail.Somewhere.TLD

(checked): Server Requires auth.

Username: ***********

Password: ***********

 

But when I do that I get another error saying:

 

Unable to connect to mail server "Mail.Somewhere.TLD"

 

This server that I am working on is a cPanel server.

 

I really need help, please help me.

 

Thank you,

Michael

[Floorguy]

did you figure it out??

[donny300]

I am also having this problem since upgrading. Have you figured this out? My older version works just fine still. Same settings and everything. Any help would be greatly appreciated. It seems as though these problem arrise after they made changes to the way it send mail through google. I use a mac 10.6.8.

[olcik6]

mine will not work via gmail and the comment box shows EI requires a non ssl-SMTP server to send email.

I have always used gmail and suddenly one day it has stopped sending emails, nothing has changed in my EI internet settings. Does anyone know what to do? Thanks