Guest cwebatm Posted October 11, 2005 Share Posted October 11, 2005 can any one please help me? I was able to get IIS running on my system and since iam used to running asp pages, I choose to use asp instead of php and I have setup a simple database and want ivm to access and read out values, on my ivm test log everything works out fine as stated below IVM Answering Attendant Log for call answered 2005-10-11 04:35 Created by IVM Answering Attendant © NCH Swift Sound Software www.nch.com.au/ivm 00:00 Answered line [1 "line0"] call number [24] cid [5555555555] did[] drn[0 (0ms)] 00:00 Play file: C:\Documents and Settings\All Users.WINDOWS\Application Data\NCH Swift Sound\IVM\OGMs\enter number.wav 00:00 Caller pressed key [1] 00:01 Caller pressed key [2] 00:01 Caller pressed key [3] 00:02 Caller pressed key [4] 00:03 Caller pressed key [5] 00:03 Caller pressed key [6] 00:04 Caller pressed key [7] 00:05 Caller pressed key [#] 00:05 Variable ac = 1234567 00:05 Command - Go 00:05 Open OGM: say number 00:05 Run plugin: "C:\program files\NCH Swift Sound\IVM\ineturl.exe" http://localhost/test/db/check.asp?accountnumber=1234567 00:05 Play file: C:\Documents and Settings\All Users.WINDOWS\Application Data\NCH Swift Sound\IVM\OGMs\say number.wav 00:05 Plugin returned: tel=12345678990 00:05 Plugin returned so skip to end 00:05 Command - Go 00:05 Open OGM: maybe 00:05 Play file: C:\Documents and Settings\All Users.WINDOWS\Application Data\NCH Swift Sound\IVM\OGMs\maybe.wav 00:05 followed by read number: tel 00:12 Call disconnected problem is if you check the last two line above, IVM is meant to read out the value of the variable %tel% but it still does not. It just behaves like there was nothing but on the plugin returned above you can see it returned the appropraite values of tel but just wont say it out?? please help. my email is cwebatm@yahoo.com Link to comment Share on other sites More sharing options...
gilbnet.com Posted October 15, 2005 Share Posted October 15, 2005 can any one please help me? I was able to get IIS running on my system and since iam used to running asp pages, I choose to use asp instead of php and I have setup a simple database and want ivm to access and read out values, on my ivm test log everything works out fine as stated below IVM Answering Attendant Log for call answered 2005-10-11 04:35 Created by IVM Answering Attendant © NCH Swift Sound Software www.nch.com.au/ivm 00:00 Answered line [1 "line0"] call number [24] cid [5555555555] did[] drn[0 (0ms)] 00:00 Play file: C:\Documents and Settings\All Users.WINDOWS\Application Data\NCH Swift Sound\IVM\OGMs\enter number.wav 00:00 Caller pressed key [1] 00:01 Caller pressed key [2] 00:01 Caller pressed key [3] 00:02 Caller pressed key [4] 00:03 Caller pressed key [5] 00:03 Caller pressed key [6] 00:04 Caller pressed key [7] 00:05 Caller pressed key [#] 00:05 Variable ac = 1234567 00:05 Command - Go 00:05 Open OGM: say number 00:05 Run plugin: "C:\program files\NCH Swift Sound\IVM\ineturl.exe" http://localhost/test/db/check.asp?accountnumber=1234567 00:05 Play file: C:\Documents and Settings\All Users.WINDOWS\Application Data\NCH Swift Sound\IVM\OGMs\say number.wav 00:05 Plugin returned: tel=12345678990 00:05 Plugin returned so skip to end 00:05 Command - Go 00:05 Open OGM: maybe 00:05 Play file: C:\Documents and Settings\All Users.WINDOWS\Application Data\NCH Swift Sound\IVM\OGMs\maybe.wav 00:05 followed by read number: tel 00:12 Call disconnected problem is if you check the last two line above, IVM is meant to read out the value of the variable %tel% but it still does not. It just behaves like there was nothing but on the plugin returned above you can see it returned the appropraite values of tel but just wont say it out?? please help. my email is cwebatm@yahoo.com <{POST_SNAPBACK}> probably worth checking you have got the % marks either side of the variable name. does voice synthesis work in other areas of your ivr? Link to comment Share on other sites More sharing options...
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