Annoying foot pedal problem

[Fastfingers]

Hi there

 

I recently had to purchase a new laptop because the old one just lost the will to live, both run Vista. I downloaded ES 4.35 (previously had v.4.05) and everything works fine, except for the foot pedal.

 

When I press 'play' there's a whole second delay before the audio starts playing, and when I tap the 'play' button there's also a delay before it backspaces a half second, whereas before tapping would backspace immediately (I have backspace settings, but I'm used to tapping 'play' for little backspacing, if you see what I mean).

 

I've downloaded the vecusb driver, moved it to the NCH Swift Sound/Scribe folder, opened it, installed driver, then right clicked to allow it to run as administrator, but this doesn't help. There's also a vecusb.dll file in there too, assuming that's the driver. I've also uninstalled then reinstalled ES, and run the controller wizard several times, but I still get the delay. My Windows updates are all up-to-date.

 

I've searched the forums and the net for an answer to this problem, but nobody else seems to have encountered it. I'm a professional transcriber so I need the foot pedal to be more sensitive than it is... it worked well (and still does) on my old laptop.

 

Any suggestions?

 

Debbie

[scsue66]

Hi Debbie,

 

I have been using Express Scribe for almost 3 years now and JUST started having that problem too! It's soooo annoying!! and it cuts into my dictation speed! I sent in a "bug report" so i'm hoping that's what it is...

 

suzanne

[Fastfingers]

Hi Suzanne

 

Thanks for that, good to know its not just me. I've been using ES for nearly three years too and never had the problem before, so maybe its the new version of ES. I've tried all sorts of things but nothing works, and yes, it is unbelievably annoying.

 

I'll send a bug report too, hopefully they'll have a look at it.

 

Debbie

 

Hi Debbie,

 

I have been using Express Scribe for almost 3 years now and JUST started having that problem too! It's soooo annoying!! and it cuts into my dictation speed! I sent in a "bug report" so i'm hoping that's what it is...

 

suzanne

[Dawndan92]

Any answer for this! I can't believe I upgraded to this nightmare! How can I got back to the previous version?

[Fastfingers]

Any answer for this! I can't believe I upgraded to this nightmare! How can I got back to the previous version?

 

No answer as yet, although I noticed today that there's now a new version of Express Scribe (4.36) which might address the problem, but I haven't had time to download it yet (do I have to install v.4.35 first?). Its a bit of a major bug since ES is used by transcribers, who use a footpedal, so if the footpedal isn't working properly we're a bit screwed. There are other versions available on the internet, but you never know if they're 'safe' to download. I'd go back to v.4.05 in a breath, never gave me any problems.

 

Has anyone upgraded to v.4.36 yet? Does this solve the footpedal problem?

[briantomhson]

Very nice post with a ton of informative information. I really appreciate the fact that you approach these topics from a stand point of knowledge and information

instead of the typical “I think” mentality that you see so much on the internet these days.