Telephony control with CallURL Voice 8LV

[rbichon]

I have the CallURL Voice 8LV. When an incoming call arrives, VRS starts recording but stops after a few seconds. It never tries to record when an outgoing call is made. I wrote a program to analyse the TAPI instructions from the board and found that it is detecting the incoming call but doesn't detect that it is answered by the telephones in our office (Norstar T7316E). It will detect that the call is answered if the card itself answers the call. The same goes for outgoing calls.

 

How can I configure the card so that it detects when the phone line is off the hook? That is really when I want it to start recording. I am open to writing a program in vb.net to control when VRS starts recording. Please be very explicit with your replies. Thanks.