Desiderius 0 Posted March 17, 2009 Report Share Posted March 17, 2009 Hello together, i installed Axon today and everythings seems working well. Only prob is when i configure the ivm Answering Assistant. I take your example and say that when user press "1" than transfer call to an external number with blind transfer. So the external phone will ringing, but when i go on phone, i just hear a lot of beeps, like fax signals. I can talk with the person on phone, but the beep disturbs. Pls, can you help me??? Link to post Share on other sites
luis14538 0 Posted May 28, 2009 Report Share Posted May 28, 2009 Hello together, i installed Axon today and everythings seems working well. Only prob is when i configure the ivm Answering Assistant. I take your example and say that when user press "1" than transfer call to an external number with blind transfer. So the external phone will ringing, but when i go on phone, i just hear a lot of beeps, like fax signals. I can talk with the person on phone, but the beep disturbs. Pls, can you help me??? Wow no answer yet! Link to post Share on other sites
djakober 0 Posted June 1, 2009 Report Share Posted June 1, 2009 Wow no answer yet! Hello Luis, NCH uses a support request ticketing system. You can log a support request at the bottom of this link We do scan the forums for bugs and product suggestions, but we do not do pre-sales or post sales support through the forums. DJ Link to post Share on other sites
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