smgadmin Posted March 11, 2009 Share Posted March 11, 2009 Our users computers are all set to transfer files to the secretary's incoming folder which is on the c: drive. We had Express Scribe set up to look at that folder using the upload button so that she could select teh next file according to priority etc. Since it was re-installed after a computer upgrade, (version 4.30) I can no longer set this as the default so every time she looks she needs to navigate from the default (in her documents) to the incoming folder. There seems to be no way of setting our incoming folder as the default. Am I missing something? Link to comment Share on other sites More sharing options...
Damian Lettie Posted March 12, 2009 Share Posted March 12, 2009 Our users computers are all set to transfer files to the secretary's incoming folder which is on the c: drive. We had Express Scribe set up to look at that folder using the upload button so that she could select teh next file according to priority etc. Since it was re-installed after a computer upgrade, (version 4.30) I can no longer set this as the default so every time she looks she needs to navigate from the default (in her documents) to the incoming folder. There seems to be no way of setting our incoming folder as the default. Am I missing something? Is your secretary using Load or Sync? If she's using Load, then Scribe should remember the most-recently-used folder. If she's using Sync, then the source folder is set in Options -> Incoming -> Properties -> "Source folder", with the "Receive method" set to "File Copy". Link to comment Share on other sites More sharing options...
smgadmin Posted March 12, 2009 Author Share Posted March 12, 2009 Is your secretary using Load or Sync? If she's using Load, then Scribe should remember the most-recently-used folder. If she's using Sync, then the source folder is set in Options -> Incoming -> Properties -> "Source folder", with the "Receive method" set to "File Copy". She prefers LOAD as this usually displays all the files available in the incoming folder. She can then select the most appropriate (and see how many are left to do). Another secretary can also dip in to the same folder. SYNC just uploads the next or everything indiscriminately. When she navigates to it she can view etc. but the next time she tries it opens the my document folders again... Link to comment Share on other sites More sharing options...
Damian Lettie Posted March 12, 2009 Share Posted March 12, 2009 She prefers LOAD as this usually displays all the files available in the incoming folder. She can then select the most appropriate (and see how many are left to do). Another secretary can also dip in to the same folder. SYNC just uploads the next or everything indiscriminately. Have you tried Express Delegate? You could use it to setup rules to automatically assign dictations to any number of typists based on criteria like priority. When she navigates to it she can view etc. but the next time she tries it opens the my document folders again... Do you have the same problem with the new Scribe v4.31? What version of Windows is she running? Link to comment Share on other sites More sharing options...
smgadmin Posted March 12, 2009 Author Share Posted March 12, 2009 Have you tried Express Delegate? You could use it to setup rules to automatically assign dictations to any number of typists based on criteria like priority. Do you have the same problem with the new Scribe v4.31? What version of Windows is she running? Link to comment Share on other sites More sharing options...
smgadmin Posted March 12, 2009 Author Share Posted March 12, 2009 Just tried 4.31 - same thing happens, can't stop it going to "my documents" first! Using XP Professional. Bizarrely the other secretary with the same setup can always go to the standard incoming folder (across the network with a mapped drive). I am trying to avoid the extra complication of Delegate because it all worked so beautifully well without it before.... Link to comment Share on other sites More sharing options...
smgadmin Posted March 16, 2009 Author Share Posted March 16, 2009 We have 2 apparantly identical computers, both using Scribe 4.3, one of which will manually load from the last folder used, the other will always open with "my documents" and needs then to be navigated to the incoming folder. Is there a setting in Windows XP which will affect this? Link to comment Share on other sites More sharing options...
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