HEC

Thanks! So that's why the rest of the video doesn't have this problem.

Just curious though - what if I wanted variable speed to the pan and/or zoom? That's what I did with the original video, which slows down before stopping. The Zoom function allows key frames and adjustable transitions. 

Here it is: https://www.ergo-travel.com/APICS/_DSC9433.jpg

I created this video https://www.ergo-travel.com/APICS/GreatArtCities-promo4a.mp4 using the latest VideoPad but the first 5 seconds shows a very pixelated zoom which I can't figure out how to eliminate. The original clip is a high-resolution (6000x3376) image but the final video can't get anywhere near this. All the other clips used in this video are of a much lower resolution but the results are still far better than this first bit.

Ironically, I had created an earlier take of this video using VideoPad 5 prior to upgrading it to the latest version, the same project file with with all the same original clips, and despite the fact that this is a much smaller file the zoom is far better: https://www.ergo-travel.com/APICS/GreatArtCities-promo3.mp4

Is there something I can do about this? Would appreciate any advice and suggestions to overcome this. Thanks!

Yeah, but this was literally right under the arrow of my cursor... sheesh. 🙄

Oops, how embarrassing. I missed the Aspect Ratio selection in the Pan and Zoom FX! 
So it was a non-issue... my apologies! Everything is fine now.
 

I just upgraded my Videopad from 5.xx to the latest, and the Pan & Zoom effect has gone crazy. I have one clip which is a long horizontal image which I used to zoom from left to right within a 16:9 frame, but when using the upgraded software the frame now forced to the proportions of the original image (something like 4:1) and cannot be adjusted to fit the full screen (see screenshot here). Is there a new setting which I have to adjust to allow the frame to be unlocked from its original proportions? I have the same problem with a later sequence using a vertical pan going up a very tall portrait layout image.

I'm starting to regret paying for the upgrade. It was working fine previously.  Thankfully I had already created the video prior to upgrading so I still have the results I wanted: https://www.ergo-travel.com//APICS/GreatArtCities-promo3.mp4
(horizontal pan at 0:31s, vertical pan at 0:50s)