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Caroline P

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  1. I have cut down my video and want to join the beginning to the end, but there seems to be a little click as it changes. Is there a way of "glueing" the clips together as in something like garageband?
  2. Thank you!!!!!!! Yes the Beta version has made everything work. However, many hours of heartache and time spent going round and round in circles. Please check these things before sending them out to us. Instead of me actually making any money from the task I was set to do (making a video for a community setting) it has probably cost me time and money to make it. I am pleased with the result, but paying for a sub standard piece of software has not made me very happy. I have lost a lot of work time and had no bank holiday with my family It was my first ever go at making a video for you tube, so I knew it would take me a while, but not this long. Can you tell me what version the Beta version is, and will it have replaced the one I had already purchased automatically? How will I know if I have the correct one now permanently installed? And if you are updating it again, will you send it to me? Thanks and sorry for the rant. Caroline
  3. Hi, nothing opened when I clicked on the link you set up. I am using 10.24 version. My PC spec is AMD Ryzen 5 25000U 8.00GB RAM 64 BIT PROCESSOR I am getting thoroughly fed up as I have a deadline to meet and will have to download another type of software if I cannot get this to work. I shall be asking for my money back if I cannot get any resolution to my problem. I have a friend for whom it works perfectly well, but I don't know why mine is not. He has looked at my files and cannot see anything wrong. Please help urgently. Thanks
  4. Please help! I have a 9 minute video which plays back in Video Pad fine but when I convert it to MP4 the audio is fine but the video is flashing, going too fast and awful. Can anyone help me sort it? Starting a new file I am wondering if I should convert the mov. files from my XT30 camera to MP4 before I make the videopad file? Any thoughts?
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